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"My experience at this hotel was completely unacceptable and deeply concerning. From the moment we arrived, the staff displayed a dismissive and unprofessional attitude, particularly when addressing issues that were the result of their own errors. There was no effort made to accommodate or resolve problems—instead, we were consistently ignored or brushed aside. On multiple occasions, we requested assistance and were met with indifference. At one point, we called the front desk for help and the...

"My room had ants in them and the faucet knobs were broken. The staff was very kimd but the food was not very good."

"Stayed at Condovac la Costa in April. The views are excellent and the pools are a standout—well designed with great scenery and a very relaxing atmosphere. The food was good, and the staff was consistently excellent—friendly, attentive, and helpful throughout the stay. On the downside, several amenities were closed or not operational during the visit, which limited the overall experience. The property also needs more consistent maintenance, as some areas feel worn and not as well kept as...

"Amazing location & amazing staff! The food however in the main restaurant was not good. Very tasteless and you could tell they are not using quality ingredients. I really hope they upgrade their food! Would make for a much better experience! "

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This...

"Beautiful view and pool. Close to everything but away from the hustle and noise. Will definitely be back again!"

"Well maintained resort and the staff were very friendly. Would return again!"

"Estuvo precioso una gran experiencia, solo nos quedamos 2 noches y tuvimos un problema con el booking de un restaurante pero de verdad fenomenal, y para sellar con broche de oro, cuando íbamos saliendo del cuarto el muchacho de transporte nos vio y se bajo a ayudarnos a sacar más maletas nos llevó a los carros y nos llevó a la recepción muy buen servicio el de Michael el chófer."

"This is a gorgeous property but not as all inclusive as you'd think for the price.They try to get you to a timeshare meeting when you arrive but they aren't too pushy. Then, as you go, you find out there are a lot of "yes, buts". For example, we asked a bartender if we could take a bottle of wine back to our room with us and he said yes just call room service. So we did and they said the limit was 2 glasses and it would be a 45 minute wait. The staff were friendly but you had to pay mucho out of...

"La comida excelente mis felicitaciones para los chef , playa excelente, trato de los trabajadores bueno , creo que solo le falta un poco de confortabilidad a las habitaciones, por lo demás se lo recomiendo ."

"Five -Star all the way - especially the service. Jackie-the-Critic gives it a 5-Star Thumbs up."

"Same menu for the entire stay, with not much variation... so-so snacks. The chicken nuggets and hamburgers were awful. Room had no view- just looking at palm trees. Did not feel welcomed at all. Everyone seemed to have a chip on their shoulder... "

"The Diriá is fabulous! I’ve seen there twice over the last year and I can tell you firsthand. It is the best hotel in town. Everything is walkable but really you don’t even need to go outside the resort they have everything. The location is perfect. The staff is amazing. The buffet is the best in town. I cannot say enough good things about the Diria."

"It was good room over priced for some food that hurt your stomach really no activities and have to buy your own shuttle to airport which should be include in 3k price for 4 days"

"The W was absolutely just pure relaxation in the perfect environment. Costa Rica is not a one and done trip you have to go multiple times to experience all it has to offer. But this is the perfect location on Playa Conchal. Staff was veryy kind , food was good, loved our room the view was amazing and the shower indoor/outdoor I loved."

"Very beautiful and friendly "

"Had a great time. Rooms are clean and specious. Staff is very helpful and ultra friendly."

"Unbelievable property, the chose of restaurants were good and the staff very professional."

"The ocean in the area had a stinging creatures which made it non-enjoyable. We had to go to a neighboring town to swim in the ocean. The locals said that these creatures are present in the ocean from November till April. The pool at the hotel is relatively small: only 5-6 people would fit comfortably in it. "

"The hotel was fantastic! All the staff were so friendly and helpful, we loved Dejan and his hospitality. The breakfast was great, nice to pick each day and everything was fresh and delicious. The banana bread and lemon loaf were so tasty! Everything was clean and the hotel was located at the best part of the beach. A little bit of a walk to get to town but the trade is that it’s much quieter which was nice. We’d definitely stay again, thanks to all the staff at the Coast Hotel for giving us a...