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"Clean room, nice staff, amazing pool and beach access. Buffet was phenomenal. Very family oriented."

"Hot tub wasn’t working. Pool area was nice , rooms were clean but out dated . Staff was excellent. Food was good . Needs less steps to pool area and needs another elevator."

"We had such a great trip. Confovac offered such an amazing view and great restaurants within walking distance on the beach. The zip lining full day trip was awesome!"

"Property is on a great location. However signs of deterioration are starting to be evident. Blackout with holes and unfluffy pillows are just an example. The food was not good in general, with the exception of the Italian restaurant. "

"Good"

"A literal gem in Tamarindo! Outstanding view of the ocean, infinity pool and breakfast in the same area. Also I’m writing this after our trip to CR, and I gotta say the only place that served “real” ceviche (real raw fish) is their restaurant. And the olla de res is amazing! Our room had an A/C leak but the maintenance crew came within 5 mins after I called them. "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care...

"Staff are very good, two pools and great walkable beach. Not a party venue but relaxing place. "

"Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view...

"Personnel attentionné à répondre aux besoins des clients. L’environnement ne manque pas de points de vue magnifiques. Les restaurants sont très bien. Prévoir des déplacements entre la chambre et les points de services, une navette est disponible et facilite le tout. Il manque de chaises longues et de parasols pour répondre à tous les clients surtout sur la plage où aucune ombrage n’est disponible. "

"This property is amazing! My family and I had such a relaxing time. The staff is super friendly, the rooms were clean and very family friendly as my son loved the pool and the beach access was so convenient."

"Yes to both"

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"Food was good and pools were fun. Met a lot of nice people. Difficult walking, lots of hills so not good for people that have trouble. Shuttles run all day till late at night and never had to wait long for one. They take you wherever you need to go from your door. "

"It was ok"

"Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro "

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Superb. Gorgeous property."

"The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available. "

"Great place , great experience Beyond the expectation"