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"The property was gorgeous and you always saw staff cleaning. I have absolutely zero complaints about the room or property. We stayed on the new side of the property and the decor was very fitting for the resort. For the food, all restaurants are buffet style, which was kind of a bummer because you can find all the specialty restaurant food in the main buffet throughout your stay The steakhouse is table service and takes reservations but it felt very rushed to get through the courses The pools...

"Great!"

"Pool was full of trash and everything was broken. The "all inclusive" food and drink was 4-5 buffet items and 2L bottles of soda / beer (draft equipment was broken). I've never seen a resort serve beer out of 40oz bottles. Jacuzzi was cold, room was dirty, outdated and in disrepair. Dead tropical plants everywhere. This place is not taken care of... They charge the same as every place around but clearly don't invest anything in keeping the property clean / staffed / in usable condition. The view...

"Me encantó la ubicación y el personal muy amables linda experiencia. "

"Good"

"A literal gem in Tamarindo! Outstanding view of the ocean, infinity pool and breakfast in the same area. Also I’m writing this after our trip to CR, and I gotta say the only place that served “real” ceviche (real raw fish) is their restaurant. And the olla de res is amazing! Our room had an A/C leak but the maintenance crew came within 5 mins after I called them. "

"Excellent service everyone is very friendly and polite "

"We stayed in a second floor master suite, which was very spacious and had a great view of the salt water pool area and the beach from a large balcony. It was kept very clean. The food was excellent - lots of variety and consistently delicious. There was a different theme at each evening meal. The water in the pools was warm and inviting. We found the constant music at the pool area distracting and a bit tiresome."

"Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view...

"Personnel attentionné à répondre aux besoins des clients. L’environnement ne manque pas de points de vue magnifiques. Les restaurants sont très bien. Prévoir des déplacements entre la chambre et les points de services, une navette est disponible et facilite le tout. Il manque de chaises longues et de parasols pour répondre à tous les clients surtout sur la plage où aucune ombrage n’est disponible. "

"This property is amazing! My family and I had such a relaxing time. The staff is super friendly, the rooms were clean and very family friendly as my son loved the pool and the beach access was so convenient."

"Breakfast was good, meals were fine. Pool was clean and no issues getting lounge chairs as most people booked as needed. Liked beach towel exchange service though hours could be a bit longer. Staff friendly. Very safe."

"Clean Room, Good breakfast, Nice View, Good Staff."

"Food was good and pools were fun. Met a lot of nice people. Difficult walking, lots of hills so not good for people that have trouble. Shuttles run all day till late at night and never had to wait long for one. They take you wherever you need to go from your door. "

"It was ok"

"Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro "

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Beautiful property, full of wildlife. Tried every restaurant, food was great. Amenities are great. They offered us many perks for our honeymoon. Only thing that was noticeably lacking was turndown service. They also did not refill our daily snacks in the mini bar one of the days, even after we requested it. We were charged when we asked for some nondairy milk to have with the coffee pods in the room. Small things to improve upon, but overall wonderful stay. "

"The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available. "

"Great place , great experience Beyond the expectation"