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"Excellent overall, though breakfast good but not international hotel standard. View over the Thames was superb and we shall certainly be staying there again."

"The room is very small but had a window (opened(!) a crack) and overlooked the park across the street. I stayed in The Roost which was a perfect size for me; a solo traveller. The front desk staff was helpful upon check-in and assisted with the “keyless” entry. Please be aware that seniors need a little extra time to process the technology! The television in the room was welcome and there is a safe…no fridge…but a coffee machine and real milk in small packets. Close to the subway it was a...

"Great room, excellent staff especially the guys in the cocktail bar. Brilliant location for central London"

"Perfectly convenient location in the heart of Piccadilly Circus. If you read up on the hotel, you will not be surprised by the smaller rooms and little amenities. There is so much to do and so close to the Underground train system. The Zedwell is the best value for the area. Highly recommended."

"Property is very convenient, front desk staff is little slow. "

"The staff were fabulous!!"

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no...

"We really loved the location and view .. they upgraded my room aswell .. highly recommend this hotel "

"Room too small and elevator too small to bring luggage"

"Someone came into my bedroom in the middle of the night. They knocked twice and immediately entered at around 6am. Then again at 10am someone knocked twice, didn't wait and then entered my room as I was getting changed. I sat up for hours terrified and i'd recently been reading about the woman who was sexually assaulted by a hotel staff member at a TravelLodge and it was just so scary. I was sitting there at 6.30am thinking about my arrival to the hotel and how the receptionist had announced my...

"I liked the 3 separate beds and that we can leave our luggages before check in time and after check out time. Very convenient that you can use the rest of the time checking out the area before going to the airport. What I didnt like is that we cannot use the TV, no small fridge, and the there's no general charging area. The adaptor is different and limited. The staff were helpful and accommodating. Thank you."

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"Great hotel, convenient location right near a bus stop that took us to all the attractions we wanted to see. The rooms are small but very clean and exactly what we needed. The breakfast for £8 was delicious and we really enjoyed the unlimited tea and coffee options available. Would stay here again!"

"Breakfast is over-priced and not that appealing."

"This place is fantastic. Right next to Trafalgar Square, Theatres, pubs, and restaurants. Walking distance to Buckingham Palace, Westminster Abbey, British Museum, etc. The Hotel is old, but beautiful, and completely updated. It even has a free laundromat. The breakfast is well worth the extra fee. It's not the least expensive hotel in London ($300-$400 p/n), but it is typical for a nice hotel in a good neighborhood, in a large tourist city. Recommended Highly."

"Excellent location."

"Average "

"Great location and staff. Breakfast was excellent. The show was fun. No mini fridge. ;( lighting in bathrooms for make up doesn’t exist. The staff after my third stay are on first name bases are just great. With advise for travel. Restaurants and things to do. "

"Its ok for a 2 night stay , extremely tight do not bring alot of luggage , not for the clostrophobic .that being said , very quiet where we were and the location is great , very clean."