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"Excellent "

"Excelente atendimento "

"Sauber, einfach und perfekt für ein Ski-Urlaub."

"All of it. Service was beyond excellent. People from the USA should see what service really is. Something to respect. Thank you. "

"The staff is very friendly and the place is very nice. Has 10 min of distance of the station train walking and 4 min in car. El lugar está a 10 minutos de la estacion del tren caminando. Los accesos son rapidos para llegar. No necesitas pagar taxi almenos que tengas muchas maletas."

"The staff was really very kind and helpful. Wonderful place."

"Excellent breakfast."

"Great view! Hotel overlooks the lake. Lovely. BUT! The hotel advertised a train shuttle. Sent messages days before - no response! Called upon arrival and got an automated message saying they were not available! So got a taxi. With construction there was no other way to reach the hotel. No help with luggage upon arrival! Not even an offer and we are both elderly. No help at departure either. Room had a great view but a small bottle of lotion and conditioner and a kettle. Bare minimum for over...

"Overall this hotel was good, but not our favourite on this trip. The service and staff were wonderful but the fact that a 5 star hotel like this does not offer air conditioning was surprising. We know Europe is mixed on air conditioning but this is supposed to be a 5 star hotel, with modern amenities. With a heat wave during our stay this was uncomfortable. As well the lake view room with balcony overlooks the train station- we were not expecting that. The highlight was breakfast with a...

"Good location, close to train station, very quiet, friendly staff, breakfast has lots of options."

"Excellent location and very helpful staff."

"Beautiful hotel, breakfast included, room Upgrade given, many amenities, hotel shuttle to train station, excellent wine list, beautiful spa and sky bar overlooking the lake."

"Breakfast was great, and definitely order the fondue at the restaurant"

"Convenient location, friendly staff, convenient restaurant. Room was small but very clean and functional. Great experience."

"Friendly staff and clean spacious rooms. Stayed for one night on a tour of the Swiss alps. Ideally located in Chur between the old town and the station, both easily reached on foot."

"Kitchen staffs are friendly and helpful. Front desk staffs are also friendly and helpful. But facilities is not suggesting. Need to pay chf 3 for using the towel, no water refill facilities, shower room has no soap. Room has no storage."

"Excelente experiencia y altamente recomendado, muy buena hubicacion y la vista de mi habitación a los alpes suizos era una maravilla. Disfrute del spa y hasta me di un masaje, hacia para relajarse y para divertirse..altamente recomendado"

"Our second stay at the hotel, in the room right next door to where we were last time. Only slight changes gave hotel a bit different feel. Staff seemed a bit more cohesive and attentive last visit and breakfast seemed more generous last time. And though we are successfully dieting and without our dog, the room seemed a bit smaller. Still a nice place that beats the most prices in St. Moritz."

"Very nice workers, nice clean bathrooms. We had issues however with this really loud noise the entire time we were there, floors are creaky and very hard to get a good nights sleep, the beds were comfortable and clean, good breakfast. Would reccomend in terms of a hostel but not for extended stay, and make sure you bring earplugs."

"Love this hotel. The view from our room was priceless. Super clean, beds comfortable and staff were kind and helpful. Right in the center on town, great options for restaurants. Just on walking distance."