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"We had a wonderful time at Sugar Beach Resort Hotel. The customer service from the staff was excellent. They always greeted us with a smile. The property was clean from the rooms to the beach area. The hotel provided box breakfast to your door every morning. You could select from cereal, donut, muffin, sausage and cheese breakfast sandwich, yogurt and eggs and all boxes came with fruit, milk or OJ and water. The hotel is about 15 minutes to downtown. There are plenty of places to eat around and...

"Way too many kids for empty nesters"

"Excellent hotel and excellent price. Staff was great and everything was awesome."

"Loved that there are no carpets in the rooms. Everything was updated. Great management and staff. Excellent value."

"Great place in Traverse City about 10 minutes from downtown."

"Beachfront w/complementary breakfast. Nice rooms!"

"Calling this a "resort" is misleading. It is essentially a motel on the lake. We took the only room available, which happened to be an accessible room, and discovered that it had no closet whatsoever. There were two short hooks on the wall made out of plumbing pipes where you are supposed to hang all your clothes. This was very disappointing and a constant nuisance, and not something you would ever expect in a real "resort." The room was pretty clean except for the bathroom floor, which needed...

"Very clean, located right on the beach. Very friendly staff, the restaurant was delicious open for breakfast and dinner with full bar. Perfect location in Traverse City."

"Convenient location"

"!"

"Great beds and great location and beautiful view of the beach"

"Room is very out dated and the pictures they use are deceiving when you get there. No one to clean your room and replenish towels, toilet paper, coffee, etc. Owners say they only have one person to clean forty rooms and they use the building where they rent out condos to think that’s the hotel you’re staying at. Room had a musky smell and bed was uncomfortable to me and tv outdated in my opinion. Area was nice close to a gas station in walking distance and able to explore other places with a car...

"This was an okay stay. Pool was open one day and closed the rest of the time. Not close to much so you will need a car. Cookies in the lobby is a nice touch. Breakfast was so-so. I slept well and the shower was good."