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"The Grand Beach Resort was in a great location, right on the beach. The room was comfortable and we had everything we needed. A very nice touch was breakfast delivered to our room."

"Sugar beach location was roughly 10-15 minutes from downtown. The beach on site, was ideal. Beach chairs need to be updated.. could be nicer. The balcony decks need cleaned. Hotel room was nice.. Breakfast delivered to room was nice in the morning, not having to go down to a lobby was a plus. Coffee machine in room could be updated."

"The front desk staff was excellent, especially Nathan. Beautiful clean beach as well as rooms."

"Good time for the family"

"We stayed in the shores condos. Beach and bay view, right by the pool. Great property! Main resort down the street which was absolutely beautiful."

"Clean beautiful spaces with excellent natural light and water views throughout the property. Kind and helpful staff. Wonderful amenities like indoor & outdoor pools as well as a cozy and well lit workout space."

"Lovely stay in traverse city! Would stay at bayshore again-great location and clean room."

"Clean rooms"

"The location is far from downtown and driving into the hotel is complicated by traffic lines. Internet requires registration as a Hilton honour member. Breakfast is poor! I would choose a different hotel next time."

"The rooftop bar was great.Happy hour at the restaurant not happy enough for me. The woman working the night shift was extremely helpful with finding a restaurant that was open later than most and that was good."

"Place was pretty clean, room was spacious and nice. Really good location. But if you stay on the first floor, it’s really noisy from the people upstairs, you can hear every step, plus some people can be really loud… smells like weed in the hallway."

"Very nice"

"Great Beach Side Hotel with clean rooms, good food, and a great lounge!"

"Great affordable find."

"The breakfast was not good."

"Me and my wife really enjoyed our stay, the staff were very informative, friendly, and welcoming. Room was nice, beautiful view of the lake. Overall great stay and we’ll likely stay here again!"

"J'avais tout payé à l'avance et quand je suis arrivée on m'a demandé de payer la 2eme nuit. J'ai dû appeler expedia qui a bien pris en charge le problème mais l'hôtel a été incapable de me donner un reçu comme quoi tout était bien payé. Chambre propre pas de petit dej"

"Great room, great view, great staff!"

"Could not have asked for a better experience from check in, to amazing breakfast every day, clean rooms, great pool and hot tub to an overall great staff. Highly recommend this stay"

"Hotel was nice, and the location was convenient for walking downtown and gtting in and out using the valet. Mattress was not very firm but comfortable. Calling ahead to get your car out of valet made traveling in and out easier, and we never had to wait for our car. Room was clean, and quiet. Easy to get some rest. Rooftop bar was nice, but more for the newly 21 crowd on Friday and Saturday night. Great beverages though."