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"Stayed here for two nights. The room was clean and spacious. Good facilities in room but it was incredibly hot during our visit so a fridge in room would have improved our stay as no air conditioning but not many days in England you would need it. Breakfast was lovely, small but everything you could want. Evening menu was a bit limited and I probably would go somewhere else for an evening meal. The staff were all excellent, friendly and helpful."

"Fantastic experience for the weekend Room / food / facilities excellent Down side no air con and the bed was too soft - could not cool the room down and didn’t sleep well"

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"Amazing"

"10/10 would stay here again!"

"Personnel courtois et magnifique bâtisse."

"Very nice place well maintained and friendly check in. Good breakfast lots to eat!"

"Super hotel great room great food great staff what else do you want!!"

"Everything about this place is FANTASTIC - the location, the staff, the rooms, etc. I wish that all the places I've stayed in as I've traveled around England were as nice as this place! Definitely worth a stay if you're going to Gloucester."

"Lovely hotel but very little to do. With all guests spending time at the spa there was no beds by the pool. Food was delicious but overall the experience was too expensive compared to its value."

"Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning."

"Lovely place to stay, food was pretty good but wow it was so quiet! Loved it"

"Excellent breakfast. Very attentive staff. Room was very comfortable with little extras like bottled water and cookies on arrival. Bed was comfortable. Bathroom was large with nice soaps."

"This place was fantastic!"

"A nicely renovated older building in a central location with excellent access to town centre. We had a larger room which was nicely decorated. Loved the milk for my tea/coffee in the room, and the welcome cookies. Bed comfy and good towels. Would’ve appreciated a magnifying mirror for makeup, and an in room fridge. The restaurant/ bar was good, but seemed to have very restrictive hours, and service was not as attentive as it could’ve been. No room service or phone in room either. A small hiccup...

"It was a fantastic place to stay!!"

"Breakfast wasn't well stocked, swimming pool was OK but the showers weren't working in the changing rooms and the changing rooms were dirty. Rooms were clean"

"A warm welcome and great facilities."

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."