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"Friendly staff and clean room"

"Very friendly and helpful staff"

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"Everything was extra excellent"

"Amazing"

"We had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff were friendly, professional, and always willing to help with any request. . The breakfast offered a great variety of fresh and delicious options. Overall, the service exceeded all expectations, and we would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We look forward to returning in the future."

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"Super hotel great room great food great staff what else do you want!!"

"A beautiful shiny new hotel with well thought through design and such aesthetic decor. The staff were helpful and went out of their way to make sure we had a pleasant stay. The roof top bar was a definite plus, with fab views, it just made the weekend for me and my friend who had a long overdue catch up. So close to the station, an easy weekend away."

"Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning."

"The hotel is amazing with plenty of activities to do. Even though the photos show younger people and the majority are over 50s even the entertainment is targeted to this group. The breakfast and the food is amazing and the grounds is breathtaking."

"Lovely hotel but very little to do. With all guests spending time at the spa there was no beds by the pool. Food was delicious but overall the experience was too expensive compared to its value."

"Whilst a little out of town this is a great place for a north/south stopover. Probably one of the best hotel breakfasts in a while, compared to many a higher end hotel chain. Tasty, hot (most important) and good quality."

"Stayed many times, beautiful hotel. Food amazing, comfortable bed, large rooms and bathroom. Very peaceful sleep. Cirencester is a fabulous town to visit. One of my favourites."

"👍"

"This place was fantastic!"

"Very clean room with all of the amenities I was looking for. Air con and hot water with good pressure. Staff was great."

"It was a fantastic place to stay!!"

"Lovely grounds and staff. Room was large but dated and not as luxurious as I would expect for price point $450 -500 per night. Breakfast was great."

"Pros: Lovely room High quality accomodation Friendly staff at check in and in the health centre Cons: The balcony area could of been cleaned ready for our arrival -bird poo and cob webs everywhere. There was no mirror in the room apart from in the bathroom cabinet, therefore very difficult to dry and do my hair. Would really benefit from having a long mirror next to a plug point. The drinks and food at dinner took a very long time to arrive. The food was delicious but took a long time. No...