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"Very nice hotel just was very aggravating trying to get towels."

"This property changed hands many times and has not been updated. I’ve stayed at Wyndham Properties and this one needs a complete overhaul. From the popcorn ceilings to the dusty carpet. The air conditioning don’t reach the entire floor some areas have and some don’t. The breakfast is way overpriced. The furniture in the common areas are old and dirty. The staff was on life support dry and listless no energy whatsoever. Whoever owns this property flag it something else or live up to the Wyndham...

"Nice place"

"All good"

"They did not have a room I"

"great staff"

"The bed wasn’t comfortable at all, and not hot water out of the sink, and incidentals were 100 a day, 28 dollars to park per day."

"Clean room. Staff was very helpful. Plus parking wasn’t to bad."

"Loved this hotel and the surrounding area."

"My room was near the employee elevator. I heard all times of the day and night. That was the only thing I didn’t like about this hotel."

"This was a convenient stay for sure and I will say the staff is very helpful and kind. I don’t recommend the basement cause the hallway smells like strong wet carpet or mold but I told them hotel about it and they changed my room so I didn’t have to deal with it. Very appreciative."

"The hotel was beautiful, staff were friendly. Rooms were nice and clean, beds comfortable, showers could use some updating. A few takeaways - no refrigerator in the rooms. No umbrellas and minimal seating at the pool. No music or outside bar, there is one but not staffed. The chairs on our patio could have been better but did what we needed. The hotel is in a great area, walking to all the shops, restaurants and attractions are super close."

"The experience was magical. The staff are highly trained and made the experience unforgettable to my children. It was easy to navigate the facility. The customer service was above average. We loved the theme and everything surrounding it whether it was hidden or out in the open. It was like a scavenger hunt. The indoor water park was unmatched! The thoroughness to ensure safety to all visitors was obvious (and appreciated). This was a 10/10 experience for our family."

"The property was in a convenient location. My room was tidy but smelled like dog urine. I am pretty sure that someone’s dog used it in the room on the carpet."

"We had a wonderful stay! Great, clean room, friendly staff! My kids loved the pool and the filling continental breakfast"

"Staff was great and room was clean, but the south tower elevator areas give off a very off feeling"

"Clean room"

"Everything was great."

"Stayed the night before our early morning flight so we could get to the airport early. The 1st shuttle didn’t leave for the day until 4:30 and our flight was at 6:20 so take that into account if you’re relying on the morning airport shuttle. Room was comfortable once we got the AC on but hallways and elevator were really warm. Room was decently clean :)"

"Great location for touring historic district. Excellent customer service all around. Comfy bed and linens. Clean room except the very dirty floor which needed mopping. Dated bathroom. No breakfast but a nice lobby bar and stocked pantry. Public parking across the street much cheaper than valet."