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"Mattress was uncomfortable, did not match the Bonvoy photo."

"It's a basic clean place to stay but for the price and other hotels in the areas, I wouldn't choose this location again. The room was clean and had the basics. The TV is very dated. Limited channels but no viewing options of your own subscriptions which would be helpful given that the pool wasn't working and there was nothing else to do. And charging for breakfast for $22.00 per day is wild. I stayed nearby in March and switched to this location (regrettably). Unless this changes, I won't...

"Loved it. Just didn’t like that the parking deck wasn’t accessible through the hotel and had to walk out the hotel. Made like 5 trips trying to get all my stuff inside."

"It was a thoroughly bad experience. The services were terrible: the TV didn't work, the fridge didn't cool, and the air conditioning didn't cool—the room was hot. Housekeeping never serviced the room; I stayed for three nights, and during that entire time, the bed linens were never changed. Customer service was abysmal—the staff provided terrible assistance. I understand that the personnel are young and inexperienced, but they completely lacked professionalism. It was a very poor choice; given...

"As soon as I pulled up to the front entrance, I was welcomed and made to feel right at home. The reception desk was well staffed and the service was amazing. I was there for a graduation and only stayed one night. I will definitely return to this hotel the next time I am in Atlanta!!"

"The Hyatt Regency has the perfect location in between the cover and city and also staff are so nice. The bed and chair was very comfortable. Also the hair products and lotion were very nice quality."

"Nice"

"Definitely a great stay. Not too thrilled about the nightly parking cost but I thoroughly enjoyed my stay."

"My experience at The Starling Midtown was disappointing. From check-in, the staff was unfriendly; we didn’t even receive a simple “good morning,” something expected at a hotel of this level. The elevators were another issue: only two were working, causing long waits and overcrowding. Cleanliness was also lacking. The carpets in the lobby and breakfast area looked dirty, giving the hotel a poor overall impression. The pool was much smaller than shown in the photos, which felt misleading. In...

"Nice hotel but parking was trash . Took th 20 minutes each time to get our car . Elevators wasn’t working , we got stuff for 5 minutes our first night there . Room wasn’t clean and we couldn’t even go up to see the restaurant."

"The staff was very professional and kind. I couldn’t speak more highly of Mr. Whitterspoon. He was excellent and didn’t stopped until he figured out what was wrong with the system that couldn’t create the room keys for us. The food at the restaurant was delicious. In regards with the parking, it was a bit confusing. Overall, the hotel has self parking but you can pay a lot if you are constantly going in and out throughout the day. If you foresee you will be doing that, valet parking is your...

"Lovely staff, lovely location. I would go there again."

"The experience was magical. The staff are highly trained and made the experience unforgettable to my children. It was easy to navigate the facility. The customer service was above average. We loved the theme and everything surrounding it whether it was hidden or out in the open. It was like a scavenger hunt. The indoor water park was unmatched! The thoroughness to ensure safety to all visitors was obvious (and appreciated). This was a 10/10 experience for our family."

"The stay was good but no one attended to the room during the stay."

"The fee for parking ($26 valet only option with the hotel) was outrageous. We took the risk to self-park on the street at our own risk which worked out."

"Slow elevator"

"Amazing property! Pool was closed."

"Great location"

"Staff was very helpful! Great stay"

"It’s been two weeks and I have not received my deposit back . They won’t answer the phone also . I called Wyndham and they said Expedia was responsible ."