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"Either the keys or the lock was not functioning properly. I had to go to the front desk and changed our keys twice in our three day stay. The pillows are not supporting my head and my neck ached in the morning. We had a towel instead of a blanket. My daughter had only half of her room fixed."

"Excellent"

"Everything was good about the facility. About the Airlines I’m not happy. Why do you choose airlines that make me pay so much for carry on and not telling me until the last minute? It looks like scam. From Volaris and now frontier? I want to know in advance next time otherwise I may not choose your services for my vacation choice."

"Perfect location for walking to the stadium. Staff was terrific. Great lobby for hanging out. Gym was nice. You do have to walk several blocks to find restaurants but overall a great choice for attending events."

"Clean, professional operations with a very courteous staff. Room was great and spacious and it was a significant upgrade from a hotel chain I decided to check out of, in favor of Wyndham."

"The staff were so helpful and made sure I had a wonderful stay. If I come back to Atlanta I will definitely make another reservation here!"

"Beautiful location"

"Clean room"

"I hotel was nice, however, only two of the 6 elevators were working."

"A little rowdy, parking was a mess, overrun with obnoxious teenagers attending prom. The odor of weed was everywhere. Staff should have been more diligent in keeping adults from reserving rooms for their kids for the after prom festivities. Especially when there were international dignitaries staying and attending events."

"This place was absolutely beautiful. It was charming and relaxing. The personal sauna and pool was definitely a plus and was a great touch. It seems like every thought was put into having a relaxing and peaceful stay. I can't wait to go back!"

"Was very disappointed. We arrived early and check-in was not until 4 which is fine. We played MagiQuest for an hour and then left for dinner. Came back by 6:30 and our room still wasn’t ready. Waited 30 more minutes and then asked when we can get our room. Was told it’s ready but we never received the text. Purchased the Wolf Pass. Seemed like everything we did required some additional payment to fully enjoy. The wave pool was smaller than expected but that’s fine. The water was dirty and when...

"Embassy suites is among the favorite hotels for my family to stay in. We liked everything about this property as well except one - There was no self parking and valet parking charged $60 per day. This is not usual for a stay at Embassy suites - so I would have preferred if it was made clear on the listing before I made the booking. This cause two problem after arrival. One: obviously, it made the stay more expensive; I could have booked a hotel of similar quality for lower price. Two: made it...

"I loved the hotel, however, there was a miscommunication with a room upgrade and I was charged even though Expedia said that I had a complimentary upgrade. Other than not honoring the upgrade and charging me $100, I enjoyed the hotel!"

"The guy at the front desk upon check in told us that parking was $20 every time we needed to leave and come back, but it was actually $45 perThe room was great. The only thing is that the ac"

"Great place and great breakfast!!! Highly recommended."

"Walkable to the Aquarium and World of Coca-Cola. Beautiful view of the city. Pool was very clean."

"Bathroom door was not easy to close. Air conditioning was not working. We couldn’t sleep. Terrible experience. This cannot for sure be a 4-star hotel. I’ll never recommend this hotel to anyone."

"very nice and convenient hotel"

"Room smell like mildew because of the cabinets that hold the refrigerator. I thought it was the refrigerator but they switched it and still smelled. The cabinets was also breaking apart on the floor. All the food and drink smelled like mildew that I put in refrigerator. When I arrived I was told I would have to pay $400 extra for accidentals, but after I asked why they changed it to $200. I was told it wasn’t much they could do because I booked through third party. Overall my stay was a 3/5"