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"Great location. Great staff. Great breakfast. Nice hotel"

"We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds,...

"good"

"Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area."

"2度目の利用です。博多駅近くで立地で選びましたが、清潔でアメニティその他も不便はありません。浴槽が広いのも快適でした。"

"タオルがたくさん置かれていて、ありがたかったです！"

"i love the fact that the hotel provides a machine for us to vacuum our clothes to make our packing much easier and also giving us more space in the luggage. there are coffee, wine, sake, pop corns, chips and udon served nightly at level 5 garden for guests. what a treat! the hotel is so well located next to the bus station and airport transfer so we can take airport transfer easily from international airport directly without the fuss. taxi is also easily available for morning flights for those...

"Good hotel, close to tenjin station and busses. Convenient to catch the airport line for the airport."

"Thank you for a great stay."

"廊下の音が聞こえるのが気になりましたが、全体にはよかった。"

"一切都很棒！"

"The rooms were dated and the furniture and drapes were worn and in need of replacement. There was a crack in the bathroom sink filled with silicon and the hot water fluctuated from cold to hot during a shower. The extra charge to use the spa and pool (2200 yen) was disappointing given the price of the room and should have been complimentary for guests. The dining facilities were very good inclusive of the dinner buffet. Staff were friendly and very helpful. Great location next to the beach...

"排水が詰まってた"

"地點方便，空間夠大整潔，職員有禮貌。 "

"Great location close to Hakata Station and canal city, and the onsen is nice to use at the end of the day."

"部屋に洗濯機と洗剤が設置されており非常に便利でした。ベッドのも大きく快適でした。"

"Ok"

"房間沒有夾萬，放濕空氣清新機發霉，近車站，房間內有按摩機，還有蒸面機，不過蒸面機唔敢用"

"ホテルから博多駅までの送迎が利用できるのがとても便利でした。"

"酒店都近博多車站，附近都有7-11，Lawson, 整體都ok"