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"We enjoyed our stay at Hotel UMass on a recent visit to the town. Milan at the front desk was kind and helpful. Great price, very quiet, nice room. My only suggestion is to send an email confirming reservations a day before that includes specific directions of how to get to the hotel and front desk. We spent quite a bit of time driving around the campus. Thank you!"

"When I pulled into the parking lot my first impression was oh my. Not what I expected. The hallways smelled like musty and dirty."

"First rate"

"For a contactless check-in method, the staff were very accessible -easy to communicate with; the method was great. The room was wonderful. The breakfast was excellent. I met the owners and staff the morning after I checked in (late @ 11:45pm). They couldn't have been more hospitable. I stayed at the Walnut Inn out of necessity, attending a friend's father's funeral, and the Inn could not have been a better place for me to stay. I can imagine others enjoying it for its warmth, decor (fresh...

"Very quiet"

"Clean . New. Didn't like the fact my door was knocked on at 1100am saying I had to check out when my reservation said noon. The gentleman was rude. And rushed me out of there going so far as to follow me to the office and basically telling me to leave. Very unprofessional. That needs to get cleaned up. Nice place otherwise"

"A delightful stay at this beautiful, well-kept historic inn! The room and common areas were beautifully furnished and the cleanliness and amenities were comforting. The staff were knowledgeable, gracious, and helpful. We’ll be back!"

"Quaint and comfortable stay for our one night in the most adorable town of Shelburne Falls. A walk to the river and the bridge of flowers at sunset gave us the most beautiful pictures. Owner was kind and helpful. We stayed here while my son biked at Thunder Mountain-a quick easy 10 min drive away and would stay again."

"Nice place"

"Cozy and comfortable cabin with plentiful natural light. About a 10 minute drive from Berkshire East Mountain resort which provided a fun day of family skiing. Generous and thoughtful host; a good bit of snow fell on one of our days, and he let us know where to park to avoid having to move our car for the plow, which made it easy to get in and out. Looking forward to staying there in the summer."

"Clean and comfortable. "

"The apartment was perfect for the two of us visiting family in the area. The beds were very comfortable and it was extremely quiet at night. We really appreciated the snacks, coffee, and other supplies provided by the host. There is also a fantastic little cafe/grocery store just a 5 minute walk away. We would definitely stay there again! "

"The place is clean, spacious and safe. It has living room, kitchen and more. I enjoyed staying in there and the host is very nice, helpful."

"Great place to stay with welcoming host! Clear instructions and directions. Clean place! Will come back if in the area again."

"Lovely, very clean, and well appointed. Host was amazing, 2 rocking chairs on front stoop overlooking the water was beautiful, peaceful.The interiorand decor was beautiful and very comfortable. We used our kayaks, which was great. It is an in̈cline downhill to carry your kayak. "

"Yes"