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"Great for my family"

"The flats are very beautiful, comfy, & spacious. All the staff are very nice and accommodating, from maintenance to housekeeping servers, etc. The trolley is great, especially during the hot weather. Food was ok, but the amenities make up for it. We would come back again, for sure."

"Just 👎"

"Great place to stay with the family. Water Park and other amenities are great. Staff are friendly and welcoming. Location is perfect for Theme Park attractions. This was our 3rd time staying and will certainly be coming back."

"The cost per night and all the xtra taxes you pay for every little thing on a daily bases! Ridiculous!!!!!!"

"One of the best resorts I have ever been."

"This resort is very nice. The rooms were clean, the pools are nice"

"Room was very clean. Staff very helpful and nice. I would recommend staying here again."

"Unfortunately our stay at Westgate was not a pleasant one. We were not told that our two bedroom unit in building 1900 was a dog friendly unit. Upon arrival we immediately noticed the strong dog urine smell. It was so overwhelming but masked with a strong perfume smell. There was also dampness that never went away on the carpet in the main bedroom around the tub area. We asked to be relocated but they could not accommodate. We were forced to stay as we were there for a volleyball tournament and...

"The room service was very excellent. The view of the view of pool was magnificent and the staff was very great."

"Love it there"

"Everything was very good"

"Es estilo buffet. Constantemente se terminaba las cosas y no rellenaban. El huevo lo dejaban super crudo. De lo demas en un excelente hotel, moderno, limpio, comodo y super accesible."

"No entiendo como Hilton puede ser parte de este hotel,jamás lo repetiría"

"I loved everything about my stay I will be returning again"

"The room was clean but there was water damage on the side of the vanity. When the cleaning staff came in to clean and make up beds, one day they only left one clean rag, another day they didn’t even make up the beds."

"Very nice hotel, centrally located."

"I booked through this website and I had already paid what I supposed to when booking and had to pay a remaining balance of 629.00 at check in I got there and had to pay 1114.98 and they couldn’t tell me why I also showed the where I only had a remaining balance of 629.00 and they wouldn’t honor it and the staff was really rude"

"Stayed only one night, but it was extremely clean and bed was comfortable."

"My family and I stayed June 7th, 2026. The resort is very nice, clean, and my family and I enjoyed the waterpark, but all that is tainted because of this incident…I forgot articles of clothing on the balcony that I left out to dry. I called the same day I checked out in hopes that the cleaning crew could put it in their Lost and Found because the items could have picked it up that same day, however, that’s not what happened. Instead, I was directed to do a claim which I did. Since then I’ve...