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"The parking fee is a little ridiculous after paying such value for the whole resort. "

"Perfect choice for all ages and group sizes. It's everything you need for a Universal vacation. Amenities were excellent, we neer had to wait for a shuttle to the Parks, we had early park admission with our stay, staff were friendly and welcoming, Starbucks staff were great and wait for food/drinks was minimal. Check in was easy and very welcoming even at 1 a.m.! Only down side is that breakfast is not included. We will be back for sure! "

"I had a few concerns with communication at the resort. First, we were not notified of the waterslides being shut down until the day of getting there. It was quite the shock since this is why we booked at this location. Second, my daughters husband sent flowers and chocolates for mother's day and the front desk lost them. I finally started getting text message communications on the last day we were there about events and what was happening. I would stay again if the slides were open and if I...

"Great place to stay! Can’t beat the beach access or hotel property. I only wish they had more food options for kids."

"Clean and convenient"

"Excellent resort with clean room, well maintained amenities and great location."

"Once through check in and room available the whole experience and quality of our stay was outstanding. Room was fully equipped with everything needed. Home from home experience. Check in could be speeded up with using just one person instead of being sent to different personnel for room & car pass "

"Beautiful hotel, the property is just stunning. Most staff members were great. The valet is the most awful valet I’ve ever encountered. Over an hour and a half waiting for our car. Inexcusable!"

"This property is hands down, beautiful! "

"Perfecto"

"Everything was great. Wish there was a hot tub."

"The room was a good deal. It was a bit outdated and had no hair dryer."

"We stayed here during our Clearwater vacation and were disappointed overall. The hotel is older, and while the beachfront location is nice, the balcony AC units were very loud and made it difficult to relax or hear the ocean. Be aware that the “ocean view” rooms can be misleading. Our room mostly overlooked the parking lot with only a partial peek at the ocean, despite paying extra for an ocean view room. The extra fees also added up quickly. Valet parking is $40 per day, even though the...

"$50 fee for early check in is ridiculous, rooms was dirty and buggy , couldn’t use the balcony bugs/flies all over the floor (they somehow made their way into the room and were all over the bed ) Staff is super friendly tho"

"Rooms took too long to clean. Our room still would not be cleaned after we were gone all day. Coming back sometimes at 3 or 4 pm "

"Best hotel"

"The property was clean and spacious. The check -in process was quick and staff was very pleasant and professional. The property was close to Disney, SeaWorld and all the other attractions . They have shuttles which made it easy to get around . There were several restaurants within walking distance to choose from. I would highly recommend this property for families as a vacation resort."

"Everything and everyone was top notch!!"

"Great stay and clean property! Very clean!"