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"Great resort, friendly staff, foods was excellent, beautiful place. Highly recommend! "

"From the moment we set foot outside our transport we were greeted by a smiling Mr Sikeli who had these cute bunny ears on seeing it was the Easter weekend. We met the lovely Glenda! She is so welcoming! We also got to meet Jimione! Top bloke!! We had lunch at Urban Sugar Beach Club over looking the beach and it was just gorgeous. Grace & Semesi you were outstanding with your service. Thank you. Room was well appointed with everything you could possibly need overlooking the main pool area. Esava...

"On site staff is very friendly but "

"We had a fantastic week-long stay at the resort and truly enjoyed every moment. This well-thought-out resort takes care of everything from the moment you arrive until the time you leave. It provides an excellent and safe environment for kids to play and have fun. The food and drink options were outstanding, featuring fresh breakfasts and delicious dinner buffets with a variety of choices, along with great in-room service! The staff were incredibly friendly, serving everyone with smiles at all...

"Best buffet breakfast, huge rooms , amazing staff and resort so beautifully maintainted. Such a pleasure to stay at!!"

"Clean room great staff breakfast was good beach was clear "

"Great place to stay especially for kids. Would highly recommend to stay here."

"I booked this resort for myself and my two daughters and it was so beautiful. The beach waters are literally crystal clear turquoise water. The snorkeling was beautiful. The coral was so bright. The staff was 10 out of 10 so pleasant so kind willing to go above and beyond to make your stay happy. Special shout out to the all the bartenders especially Fresh and Ami. Una and Bill were very very helpful with everything. I will most definitely return. "

"Very nice facility . Good for the family.Staff are amazing. Exemptional service. "

"The staff were pleasant but needed additional training. They were unable to deal with situations that didn’t run smoothly and every day small things were a problem, especially around delivering drinks and food to the table. We would wait hours with children and still things didn’t turn up even though we would ask many times. This was the same with housekeeping and not having items delivered to the room such as towel towels etc."

"We stayed in the 2 bedroom beach front villa which was beautiful sunsets, clean and comfortable rooms and amenities. The air con in our master room was leaking but we just let the air con from living room flow through with no problems. Our room was not ready and had to wait at bar till 3ish but they were accommodating in allowing a late check out to make up for that which worked well for us going to airport later that afternoon House keeping and restaurant/bar staff are amazing - so friendly...

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"I was really impressed with the service, food and well maintained facilities. So easy to get to and a quick taxi ride into Port Denarua."

"Very poor service,the air conditioning was not working amd we were only told about the check in was done ....and told will provide fan but wasnt provided.we asked for our refund so we can move to some othe hotel which was approved but till date we haven't received our received....i already called the hotel for follow up but no reply "

"Absolutely Beautiful Staff that make Castaway so very special & their happiness is contagious. We were there last as a young family & this trip back with them as adults, their partners & grandchildren, it still has its magic affect, no one wanted to go home & definitely all will be back . "

"Great hotel! 5 Stars. Everything was amazing all around. We traveled from the United States. We would stay again. Thanks for a great time!"

"Clean room. Good food"

"Amazing time on Malolo Island resort, from the warm welcome and lei greatings, to the staff who are so attentive and took a great care of our family of seven! Would highly recommend!"

"El personal es lo MÁXIMO, el spa esta deli"