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"Overall, this is a good hotel with excellent facilities, especially the water park, which is the highlight of the resort. There are a few areas that could be improved. The breakfast is very repetitive, with almost the same selection every day. Reception staff are polite, but there are not enough of them during busy periods, resulting in long waits. Housekeeping could also be more thorough, as the beds are not always cleaned or made to a good standard. Unfortunately, a power bank was reported...

"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...

"Hotel was clean and staff was friendly and helpful."

"Beautiful spot, very attentive staff, good location"

"Everything was fantastic. I have no problems with money, but it is very expensive. I do not know if it’s wort the money?"

"Perfect hotel. The only thing that could be improved is the gym."

"It’s a great hotel"

"Overall the experience was fantastic, the family rooms were well suited to our needs and the food was great. The availability of offsite dining options and train to Alvor were great additions to break up the full resort feel. The only downside was the check in process which was quite chaotic and the VIP check in was not clearly marked at all"

"The rooms were very clean and were cleaned everyday. The hallways were a little weird as the lights would turn off and were old making it seem a bit scary. Overall the hotel is great since it has two restaurants which were amazing (Lucas and Alessandra’s) . The pool itself didn’t seem so clean the water in the pool wasn’t the best. Overall 8/10"

"Don't go there, there's mold in the wall. The price is not worth it. The building is old and in bad shape. The bed sheet didn't get clean, there was sand in the sheet and mold in the toilet"

"Very enjoyable staying in this hotel chain. I would definitely visit the other locations"

"Schöne, weitläufige Anlage mit einigen Bereichen nur für Erwachsene"

"Very nice and good value for money. Great location"

"Espectacular experiencia, el hotel muy completo, habitaciones amplias, desayuno variado. Repetiremos sin dudas."

"Excellent resort, right next to the beach, which makes it very convenient. Also great facilities onsite, including multiple pools and a large indoor pool and spa area. Would definitely return."