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"Overall, this is a good hotel with excellent facilities, especially the water park, which is the highlight of the resort. There are a few areas that could be improved. The breakfast is very repetitive, with almost the same selection every day. Reception staff are polite, but there are not enough of them during busy periods, resulting in long waits. Housekeeping could also be more thorough, as the beds are not always cleaned or made to a good standard. Unfortunately, a power bank was reported...

"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...

"Great location and amenities. Well maintained / new rooms. Great breakfast. Some improvement could be made to restaurant dinner service. I would return though"

"A beautiful hotel with very friendly and helpful staff!"

"The animation team was beyond expectations. Very beautiful and talented group. Love their everything performances."

"Incredible experience. Great bar food. Very clean. They were still putting decals on the windows. The staff were kind, bright and attentive. Enjoyed our stay very much. Centrally located to the heart of the town. Just a great property for a good family vacation! Surrounded by incredibly beautiful beaches. The main beach is a10 minute walk but worth every minute. Cool, clear water and beautiful sand complete with a secluded lagoon!"

"Staff was great. Location perfect."

"Hotel is in a good location but our room hate bug bites we found. Had much higher expectations considering all the clean reviews we saw about this place. They did not offer refunds we complained about the bug bites were made."

"Tolles Hotel und trotz der Größe ruhig. Das Frühstück war sehr gut. Das Appartement war gross und die Betten sehr bequem. Toller Blick auf die Küste. Das Hotel würden wir jederzeit wieder buchen."

"Hotel too big not enough staff, always seem overwhelmed, way too expensive for the level of service…"

"Great spacious property in a fantastic resort. High standard throughout & well equipped. Excellent staff and amenities on resort."

"When we check-in to our room, they had some complimentary cookies and sweets for us on tge table which was covered with a glass lid. The next day we found lots of ants crawling in our room’s wall, table, suitcases and all over those sweets. They had letters in the rooms to let guests know about the issue and appointment that they have with pest control company to do their sprays the same day! We reported the issue to management and asked them to get a hold of the pest control company...

"I would not recommend this hotel. The rooms are musty, the beds were hard as a rock, the hotel itself is basic more like a 1.5 stars. It felt like a student dormitory or a hostile. The bedroom suite we got had a window in the bedroom where the light from the corridor kept flashing on and off all night. "Breakfast" was less than basic with lowest quality of food and hundreds of people scrambling for food. We had to go elsewhere for breakfast. The hotel refused to provide onsite parking...

"So clean,friendly staff,large balcony & the best breakfast 😋"

"We stayed in a studio, which was a short walk from the pool. The pool area was huge and very nice, and the staff were friendly and welcoming. The studio itself was spacious, and the breakfast was generous if you chose to include it. However, the property is quite outdated and would benefit from some updating. The shower in particular was very impractical and felt dated. Water would spill onto the bathroom floor while showering, meaning we had to clean up the water afterwards. A buffet dinner...