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"Overall, this is a good hotel with excellent facilities, especially the water park, which is the highlight of the resort. There are a few areas that could be improved. The breakfast is very repetitive, with almost the same selection every day. Reception staff are polite, but there are not enough of them during busy periods, resulting in long waits. Housekeeping could also be more thorough, as the beds are not always cleaned or made to a good standard. Unfortunately, a power bank was reported...

"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...

"Hotel nuovo, tutto perfetto."

"Great breakfast"

"V"

"So happy I booked this hotel, it is beautiful and the view is great, very close to the beach and beach restaurant which was amazing! The breakfast was excellent but I would pass on eating dinner here!"

"The best things about this property is the location and the staff are excellent…however the property is old run down and not maintained. I would not classify this as a 5 star hotel in its current condition 3.5 at best. It has great potential but for the price we were paying it was not reflected in the condition of the room and property"

"Had the best week at this hotel. It is so clean and well maintained. The staff was great and they work so hard. The room was awesome, very clean, the bed was so comfortable. Breakfast buffet was great, there are so many options. Both pool areas were extremely clean. The food at the pool bar was also great. Would definitely go back and I am looking forward to it :)"

"The animation team was beyond expectations. Very beautiful and talented group. Love their everything performances."

"Very good location."

"Hotel too big not enough staff, always seem overwhelmed, way too expensive for the level of service…"

"Great holiday"

"Pool und Personal sehr angenehm."

"When we check-in to our room, they had some complimentary cookies and sweets for us on tge table which was covered with a glass lid. The next day we found lots of ants crawling in our room’s wall, table, suitcases and all over those sweets. They had letters in the rooms to let guests know about the issue and appointment that they have with pest control company to do their sprays the same day! We reported the issue to management and asked them to get a hold of the pest control company...

"I would not recommend this hotel. The rooms are musty, the beds were hard as a rock, the hotel itself is basic more like a 1.5 stars. It felt like a student dormitory or a hostile. The bedroom suite we got had a window in the bedroom where the light from the corridor kept flashing on and off all night. "Breakfast" was less than basic with lowest quality of food and hundreds of people scrambling for food. We had to go elsewhere for breakfast. The hotel refused to provide onsite parking...

"Great location next to the beach."

"Wonderful holiday and super lovely hotel"

"Everything was excellent"

"Over priced"