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"Great location. London was alive on a Friday night. Good security at the door. Cocoon concept was good for us but better air flow/ cooling would help. Was set for 19C but it was much warmer than that. Our room was at the end of hallway so flow may have been restricted. Late night shower, had an early flight home and the hot water was only warm - not hot. For the ££££ they charged, you expect all the comforts to be working at 100%."

"Clean quiet and comfortable room. Easy check in and out. Good location near where I was at a conference. Would recommend"

"It needs to be understood that this is a budget accommodation. We are very satisfied with what we received for the price we paid. Staff were very friendly and wanted guests to have a great experience. Thanks for always asking us how our trip was going! To further improve I would suggest some more options on the complimentary breakfast, and a cooked vegetarian option!"

"It’s a gorgeous hotel in a very central location. Immaculately clean and well kept. My only complaint is that I needed help making a local call because my train had been delayed and my international ESIM didn’t include calls. All the hotel staff just sent me to other staff members and said they couldn’t help. When I spoke to the guy in the business area I could see the landline phone right behind him and there were absolutely no other people needing assistance and he still said he couldn’t help....

"all is good"

"No AC and on a very busy corner so we couldn’t sleep with the windows open even if we wanted to. Toilets were extremely difficult to flush, having to hold them multiple times just to get the bowl to work"

"Excellent overnight, mais notre clim a arrêté durant la nuit, c’était trop chaud. Staff super ! Et que dire du petit déjeuner, wow!"

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"El personal es muy amable, la habitación está excelentemente equipada y se nota que está nuevo la mayoría de las cosas. La zona es inmejorable, la estación de metro que está a 3-5 minutos, te lleva a todas las partes importantes de París. Incluso, afuera del lugar hay varios bares y lugares de comida, todo excelente."

"Room was clean and staff were attentive and friendly. There was just limited attention to detail, for example, a vacuum cleaner was left in hallway for two days. Also, the windowless rooms would have been fine if the room lighting was adequate, however that wasn’t the case and the room was really dark, cave like, even though all the lights were on. Overall, even though the staff were great, I wouldn’t stay again."