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"The staff was helpful. Located very close to all attractions. Good facilities."

"Excellent location and perfect in every way. Thank you Nunne for making our stay (7 friends for a 60th birthday celebration) wonderful."

"Rooms were stuffy, we had no way of turning on the a/c as there was no thermostat in the room. It was hard to breathe ! We had to walk 2 sets of steep stairs to reach our room with luggage, no bell boy! Also there were folded up mattresses by our door throughout our stay, very tacky! To make matters worse they skipped cleaning our room one day. Breakfast was ok. The location however was excellent. I wouldn’t stay there again."

"A very clean hotel… exceptionally so. Centrally located opposite the old town. The breakfast was excellent… a wonderful large buffet with lots of delicacies. 5 out of 5 for the breakfast. What this hotel was lacking in was acknowledging my Gold VIP member status. I was not offered any extras or an upgrade. Sadly the room had no extras such as toiletries (face cleaning products, shower cap or toothbrush/paste, shaving equipment etc.). very few teas only one of each as well as two tiny sachets of...

"Great location, clean, comfortable room, friendly staff"

"Our room was large with an excellent view towards 'Old Town'. The staff responded quickly to a couple of requests for service. The breakfast is EXCELLENT, with a full range of choices. We did a 'couples massage' that included lunch on the top floor, with a wonderful view of the harbour."

"This is a brand new hotel and thus has some technical issues (primarily air conditioning) that have yet to be ironed out. Despite the staff being as helpful as they possibly could be in facilitating a comfortable stay for us, we decided to relocate to another hotel. We were provided a full refund for our stay. This looks to be an issue with Novotel deciding to open the hotel prematurely and we have provided this feedback Novotel directly."

"Our stay at Bob W. Tallinn, Estonia exceeded our expectations. The electronic access system for both the building and room was incredibly efficient and surprisingly easy to use, we were initially skeptical, but it worked flawlessly throughout our stay. The building and room featured a beautiful, modern design and were exceptionally clean. The bed was very comfortable, and the soft linens made for a great night’s sleep. We especially appreciated the fully stocked kitchenette, which included all...

"This was the perfect location in Old Town. We were able to walk everywhere. The property itself is over 600 years old so the ancient walls, wooden beams and other unique features were a delight. This is a wonderful boutique hotel with a lovely staff who are kind and helpful. The breakfast was also very good. We had three rooms: a standard room, a suite and a senior suite. Both suites were amazing. The senior suite is on the third floor (elevator only goes to the second floor so we had to...

"Excelente ubicación, muy atenta la recepcionista"

"Great spa!"

"Great location close to everything. Good value for money. Good breakfast. Very helpful staff can speak English."

"Absolutely lovely hotel which is literally around the corner from Tallinn’s old centre. Very comfortable room with fridge, safe, kettle and toiletries. Excellent breakfast and very helpful staff. Highly recommended."

"Brekfast was good!"

"日本語を話すスタッフがいて安心できた"

"Beautiful hotel rooms with charming old fashion fixtures. I loved the old phone and service cabinet in my room. Proximity to shops, restaurants, and tourist sites in Old Town was unmatched."