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"Great property, location and communication "

"My room was very tired and not in keeping with the brand expectation. My carpet had a very large burn or threadbare spot. The bathroom was older and not the cleanest. Staff pleasant."

"Great place to stay if you have an early flight. Breakfast was good and available from 4:00am so perfect if you catching one of the first flights out of Stansted"

"Splendid service, as usual Thanks"

"We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well...

"Nice lobby area in the hotel, but the room was very tired, this was a common theme among our guests. The carpets were also very worn/looked dirty. Staff were nice"

"Very clean room and plenty of parking"

"Be aware that the photos on this website and others are misleading. I was lead to believe from these that the rooms were in the old stable block, where we have stayed before and they are really nice. However our room was in the main house which is currently undergoing a major refurbishment and really shouldn’t be open to the public. There was no carpet in any main areas or our room, just concrete flooring. The room was cold and unwelcoming and certainly not rustic as described. We had to go...

"Updated Seven Hotel Guest Review Our double room was quite compact, with very little floor space to move around comfortably, and the double‑sized bed felt small too. The television was difficult to operate and did not include streaming services such as Netflix or YouTube, which was disappointing. We also noticed a persistent buzzing noise coming from within the room throughout our stay. Please note the hotel takes a £50 deposit for potential damages on check‑in. Overall our two‑night stay was...

"Breakfast is a bit mediocre a nd lack variety"

"The hotel was smart and clean, staff great. I say the beds are a tad lacking"

"This hotel was the worst place I have stepped into in my entire life. Firstly when booking, it revealed there was parking onsite but on getting there, it was a disaster with no parking facility, driving around the areas to secure my car, terrible atmosphere from the entrance, unprofessional staff with zero skill that had no idea about the parking facility. Eventually, my husband had to book another hotel immediately to which was unplanned for our safety. I can never recommend this type of hotel...