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"Staff all very friendly and helpful. Drinks and food nice although expensive but we are a captive market."

"The check-in was good and pleasant the room had only one pillow each and one towel for 3 people. requested reception for more towels not a problem. More pillows was not a positive response and no more pillows were provided. we just made the meal on the night. we were expected to have the starter and main meal with the same cutlery. On request it was given to us in a very unprofessional manner. The location was not very good and we would not use this place again. We stopped only one night...

"It was unfortunately very average. I only stayed here 6 months ago and I feel my stay this time wasn’t as good. The staff were not very friendly. The room was very tired. On a positive note the breakfast has a good range of food and the lobby of the hotel is relaxing."

"Good price and nice breakfast with cooked to order options. Lovely to have a hotel with a full gym and swimming pool. Location is a little odd as it's on an old airfield I believe which is now an industrial estate. Part of the grounds is a golf club but there are limited areas which are available there to walk or run meaning I ended up having to use a treadmill for my morning run instead of running outside. Seems a shame to not make the golf course more multi use and either push people into...

"I turned up with my children I was buzzing the door because we was on late flight , no answer at all I have photo to prove i was there. lost 100 euro and was not happy had to find and pay for another hotel with a 3 year old and 13 year old girls in tow !! I was on the phone when the lady shut the door just before I buzzed to let me in !!! Shocking really was !! Lost money, paid for 2 taxis and 2 hotels in one night after traveling all day ..... 260 euros out of my pocket cos receptionist...

"The hotel was lovely, beautiful location and surrounding. Unfortunately there was wedding, birthday parties and event on and the we felt the service was slow. It took a while for someone to come over to our table, or take orders. We had to go to the bar to order more drinks, everything just took so long. For dinner, had to ask 2 staff for mustard, and the steak sauce came as the steak was nearly finished. I can only assumed dues to the busy weekend that services was less attentive, but staff are...

"Seven was very well located on the top of the cliff overlooking the pier and close to the cliff lift. It had a private car park at the back. Check in was fine and the staff were helpful and polite. The room was clean and tidy and well equipped. Our room had plenty of hanging space but no drawers or useful shelves for clothes. Tea and coffee provided. My only comment would be the bathroom door opened through the walk in shower which was a bit odd, if someone was in the shower you couldn't...

"The Holiday Inn had everything we needed for a one-night stay near Southend. The staff were great, room was very clean and overall, the Hotel had a relaxed, friendly vibe about it. I would definitely stay there again when visiting the area."