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"The view was excellent for the Tower Bridge especially at night. The room needed maintenance, the shower/ bathtub and sink takes forever to drain, and you literally has to HOLD the lever down for a long time in order for the toilet to completely flushed. This property doesn't have a GYM, you have to walk about 20 mins to a gym apparently they partner with. Checking in was great as they have self serve machine and checking out takes less than a minute. I kept encountering house keeping staff...

"Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter."

"Do not stay here! The room we got was really dirty and had one working outlet. Given that it is such a small and minimalist space, we had hoped the room would at least be clean. The bathroom had a horribly poor design with no shower door, so anytime the shower was turned on, the entire bathroom floor was soaked. There was no way to keep the shower water inside the shower as there was so little gradient to the floor to the drain. The reviews said the hotel had beauty rooms on each floor so I...

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"I recently stayed at the Park Plaza Westminster Bridge and had an excellent experience. The location is outstanding and hard to beat for sightseeing in London. Big Ben, the Houses of Parliament, Westminster Abbey, the London Eye, Uber Boat services, and several HOHO bus stops are all within easy walking distance. Buckingham Palace is also a pleasant walk away. My room was comfortable and well-equipped with a comfortable bed and pillows, a safe, mini-fridge, kettle, coffee and tea facilities,...

"The ferry experience was good"

"Hate to give this review - I booked a room for the view and received the attached instead. I was informed I can’t get a different view as the full view side was taken - yet you could still book any kinds of rooms online so not sure how booked out they truly were. I’ve yet to find a staff manager as indifferent as the one I encountered, where upon disregarding my request, there was no intent to show good will as I hadn’t sufficiently informed them in advance. For reference, I rebooked this...

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."

"Just ok considering close to central London"

"Great location"

"The hotel is in a great location. It was very very busy,so check in took a while but there were a lot of school trips so I think it was just bad timing. Friendly & helpful staff. Only downside was that the room was a little warm and there was no air conditioning. Would definitely stay again."

"チェックイン&アウト時のスタッフの対応はフレンドリーでスムーズでした。 部屋はコンパクトでしたが、そのなかで最大限機能するようにできていて、都心部のロケーションを考慮するとよい選択肢だと思います。24時間ロビーでコーヒー＆紅茶が飲めるのもGood Pointです。"

"We stayed in a deluxe twin. The beds were the size of a double almost queen bed Nice size room with a coffee maker and kettle . Nice size tv and roomy updates bathroom. The staff was very efficient . The train station was directly across the street so very convenient to get anywhere. Nice neighborhood"

"Our stay was delightful from check-in to checkout. The location is ideal, the room is clean and comfortable and the buffet breakfast is the perfect way to start a day of sightseeing. Thank you to the staff for making our stay such a success."

"Die Lage ist sehr gut. Das Zimmer war sauber. Der Fußboden war tw. sehr abgenutzt. Das Frühstück ist typisch englisch. Für einen Städtetrip zu empfehlen."

"Excellent location and friendly and helpful staff Would totally recommend it"

"Excellent experience"

"Average "

"There was no help when I arrived. The staff was all confused and not welcoming given the hotel had lost electricity and they were managing removing people from rooms. As new guests arrived they were not immediately communicating the electrical issues. Guests had to find their own alternative accommodations."