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"The location is absolutely unbelievable"

"It is in the best location with easy access by foot and tube!"

"100% self check in which is not so great when you have an issue with your reservation and there is nobody to help. Once on my room floor, there was a series of steps you have to lug your luggage up and down in order to get to my room. Not so fun when you're by yourself with a large luggage."

"So, they charged me twice before I even got on the plane. It was a $6000 charge. I immediately notified them and they stated that they were sorry for the inconvenience. Hmmm. Next it is a very minimal hotel. Which I was not aware. My error. Rooms were small and there was not one bench or chair in the room to sit on. No reception area. One chair and a desk at check in it was very tight. So I arrived late and had to get take out food. I go to the room and we are using our luggage on top of the...

"The air conditioning units were all out, the line at reception was always long and took forever to get to speak to someone. We were locked out of our room halfway through our stay. The facilities in the common spaces were not kept clean at all. The location was nice, next to the ferry across to canary warf, but that is about the extent of the positives."

"Great area"

"Room was tiny - no consideration to my request for a bath - pillows way to thick/firm - don't put water in rooms just a carafe to fill yourself"

"Immaculate"

"The breakfast was a great start to the day, the staff were friendly and helpful."

"Fantastic budget hotel located in a vibrant neighborhood close to public transit and to the main touring sites. Extra charge for breakfast upon request. Noise from the street in noticeable when the windows are open. We stayed in a room with 3 separate bed which was surprisingly spacious but dated. Not only did the room had no air conditioning but the building itself so beware coming during the summer months. The room had towels except facial towels. Great hotel service from the front desk...

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Very nice, modern, clean. You might be worried that the pods/nests are small but I found it quite comfortable to lie down in. They have a nice lounge where people go and sit with their laptops. Staff was very helpful."

"The bathroom wall is translucent and shines bright light onto bed when bathroom is being used. This greatly disturbs those asleep in bed whenever bathroom is used."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"Nice location to transportation; room was tidy; staff was fine (not terribly personable but helpful if needed)"

"Average "

"Super nice hotel workers and very clean property and rooms (rooms are smaller tho). Location is great - super close to shows in the West End (I even caught the West End Live free concert in Trafalgar square) and about 20-min walkable to big monuments like Big Ben and the British Museum. The reception area is pretty nice too: had a bar and you can order food for lunch and dinner for under 15 £. But I would say the hotel workers are the nicest - super amenable to requests like extra towels,...

"My favorite hotel in London. since 1963 The Staff are always accommodating and this year, they even celebrated my birthday. Breakfast is not only traditionally English but magnifically displayed. No request to big, they happily serve. M&S and Victoria Station right out their back door. The Mews and Palace just an easy walk with shops and restaurants to temp any purse or palate."