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"Stayed in a standard double room overlooking Tower Bridge which the view was great. The room was very outdated and needed a bit more focus on the cleaning. No usb sockets and still old sockets for fax machines! The furniture was old wooden cupboards and the door to the one with the mini fridge was not quite on its hinge. The carpet, although vacuumed, could do with a clean and there were quite a number of lamps and surfaces with dust on. Walls we know become damaged which can't be helped but one...

"Great value! Clean, helpful staff."

"Good location"

"The hotel was well located, the staff were so helpful and have already booked to stay again"

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Staff was on top of everything. Clean room. Everything excellent."

"Great location. 10 to 15 minute walk to Westminster. Breakfast was good. Room was comfortable, clean and even had a small fridge. Great to come back to. The staff was alway pleasant, helpful and considerate. I would recommend this hotel."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Great position for travelling around. Rooms v small but clean and tidy. Breakfast staff are the best ever. They need a pat on the back as soon as nice and very efficient"

"The room was clean and was newly renovated. Small but had 4 beds which was perfect for our family."

"Good aircon. Confusing welcome. Noisy at night across the corridor. Fine for one night. Not rushing back for the price."

"The staff was really nice and I love the fact that the entrance needed the card especially late at night for safety reasons. I loved the vibe of the place and it felt like I was in space. I do love the disco setting in the nest but I don’t recommend turning it on when you’re drunk lol. Overall so close especially if you’re going to and from LGW or LHR, I found myself wandering around and hitting major landmarks within a 15 min walk so it’s just overall great"

"Great hotel and great location!"

"Expedia was a nightmare to deal with on this honeymoon trip. Our plans were disrupted by flight cancellations, which is understandable, but the Expedia Rep said we would receive a refund for the two nights that we were stranded. After we were charged the full amount, Expedia was nowhere to be found. We’ll never use them again!!"

"The room is basically a bed and a bathroom. No amenities, not even a wash cloth or a true hand towel (although there are towels and floor mats). I ended up using the floor mat as a wash cloth and asking for a second to use as a hand towel. No water glasses. Great blackout blinds."

"Great stay"

"Average "

"The property is very nicely located, steps from Charing Cross station. Which is a quick to ride to any of the Gatwick trains. My biggest issue was when I arrived. There was absolutely no air-conditioning in the room. The Front Desk was very disinterested in helping. They showed up with a fan that had clearly been left in the hallway from the previous occupants of the room who had the same complaint. Since there’s no windows air-conditioning is vital in this hotel eventually after asking several...

"Great, central location. Beautiful property with a great restaurant. Coming back next time I’m in London!"