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"It’s a real shame to feel a need to leave a negative review as this. I can honestly say that this is the first negative review we have ever left for a hotel so it is not something that we find joy in doing. We travel to similar calibre hotels every month and I can honestly say this was the worst we have ever been to and we wouldn’t recommend spending your money going here. The rooms are not sound proof at all, the shower water was cold for 2 days. We had a room on the second floor and the...

"Great room and can’t fault the facilities and location to the centre. However, I am giving a 3 star review because the WiFi doesn’t work and the food options weren’t great. It should have been mentioned that the hotel only offers slow WiFi that only works for one hour a day"

"We arrived around 6.30pm during a crazy storm, the down pour was full on. The signs could be clearer, our driver struggled to get up the steep hill so we walked with our bags. Staff were great, had dinner in the room and cocktails, tasted great. Room was nice with great views. We would happily stay here again. "

"There was no housekeeping drive in our room when we checked-in. The floor was dusty, there were insects , lizards , cobwebs , spiders and everything else you can imagine in our room. The staff was not at all cooperative. The quality of the materials used for construction in the room are very poor. Not at all value for money. Only the staff at the restaurant were friendly and accomodating. The air conditioner in the room also started leaking."

"Fantastisk utsikt mot bergen, och egen balkong."

"excellent property. close to restaurants. nice location. Awesome view. wish we could have stayed more days."

"Servicen og personalet var helt i top. Morgenmaden var fin uden at være prangende. Lokationen var god og central i forhold til at se toget,"

"Breakfast was tasty. Room was clean. The view was top notch - you have the Ella Rock right in front of you, especially from the restaurant on the second floor. Note that there is no elevator to the restaurant, and that it only serves breakfast and not lunch or dinner. There is also no A/C or fans in the restaurant so it can get hot when you eat. They do have outdoor space. The best of all is the staff, who were so ready to help. Note that it is quite high up on a hill, so it may be harder to get...

"L’hôtel très bien situé! La chambre ne vaut pas la peine d’être loué! Peu d’eau chaude, télévision ne fonctionne pas,! Ça vaut pas plus de 40-50$ la nuit! pas plus! Je déconseille fortement! "

"Trevlig och hjälpsam personal och god frukost! Men extremt lyhört och svårt att få upp värmen i rummet. "

"We really loved the stay and all the detailing of the room.. host had been amazing and shared all the information well in advance… It was so relaxing and thrilling experience to spare time with nature - experiencing water fall, birds chirping, rains, swinging breeze and many more things…!!"

"Property as difficult to reach by vehicle, particularly at night. Situated a long way from Ella with very limited dining options. Rooms are very basic with no amenities. Breakfast was very good. The staff were friendly and helpful. "

"This hotel has a million dollar view! I traveled in the shoulder season, meaning peace, no other guests next to my room so i enjoyed my veranda, seeing the most gorgeous sunrises. The rooms are clean, comfortable beds, Sampa will make sure you have a tuk tuk to get you to the town, delicious breakfast and so much kindness. Just keep in minf, if you are planning to party in Ella street bars this jotel is not convenient since it is up in the mountains, 2 km away from the town centre, no...

"The only hotel in the world to cable car me in. And maybe my favourite hotel in Sri Lanka. Very relaxing as no internet in rooms and I read and listened to waterfall. Heaps of room to do yoga."

"We had a wonderful stay at the hotel — everything was truly exceptional. A special thank you to Buddhika, Madu, Pinsara, Bandara, Dilukshan, Kavindu, Rangith, Kalpa, Sandun, Sagarathna, and Nimal for their outstanding service. Every single one of you made us feel so welcome and cared for. The atmosphere, hospitality, and attention to detail were beyond expectations. We will definitely be coming back!"

"Beautiful pool and grounds. In the jungle is you want an out of town nature experience. Good food and very nice staff. Our room had a nice balcony too."

"A great place with unbelievable views from the balcony. Breakfast was amazing and the staff very friendly and attentive. The room was large and clean and i had a very pleasant sleep. Recommended!!"