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"Overpriced hotel with terrible soft, spongy mattresses"

"This is a very lovely hotel, set in beautiful surroundings. We were ecstatic that the room was ready several hours before the standard check-in and we were allowed to go straight to it. The room was large, very clean and the views were soothing. The surrounding areas were walkable with several convenient shops and restaurants nearby. the only drawback: the room service food was bland and expensive"

"Really poor stay. Countless issues that shouldn’t happening in a 4 star hotel. - breakfast poor, bad hygiene, had to ask for tables to be cleaned (as did many other guests) Ham & cheese served with same spoon (food standards issues) - room had to repeatedly ask to be cleaned, 2nd time just dropped towels didn’t service anything or take old towels. - spa - changing rooms gross, flies in all showers, steam room not working. These are just the highlights. Wouldn’t recommend, def not worth the...

"Great property – rooms are an odd layout and a bit small but perfectly comfortable. Food service finishes far too early"

"The swimming pool and spa were closed for refurbishment. This was not communicated until 2 hours before my arrival."

"Fine"

"Such a great experience - Thank you to all the team for taking care of us "

"Very quaint and clean with a perfect pub attached. The staff are very helpful and pleasant. A bit out of town but still a great location near a park and the river to walk. Train station in Glen Abbey is walkable. It was a bit chilly when we arrived but the room warmed up nicely"

"I had to go find a staff to check in, but I was still happy with the service."

"I didn't like it at all because you can't even use the grill. On the website it says hot tub is included but it's not like that. You only get a message after booking if you want a hot tub you have to pay extra. My opinion is that this should be attached to the website."

"We were here the night before a cruise. Other hotels near cruise port were double the price. This was still convenient and much less expensive. Clean and nice. Friendly staff. "

"We needed the house to prepare for a sailing race! The facilities were great and we had a nice time "

"Paid £74 for a room with no kettle or TV, and wasn't even ensuit, so for me the price was about £24 too much, the bathroom was right next to my room, and the girl in another room was in and out to the bathroom all night, and then decided she was going to have a shower at 6.30am and then dry her hair, the room was comfortable and there was a kitchen and TV downstairs but nowhere to sit and watch TV as. The 1 armchair was covered in laundry and I didn't fancy sitting on a stool at the kitchen...

"A lovely big but homely house in a very convenient location with all the amenities."

"This is a wonderful studio apartment that is right on the bus line to Winchester and the train station in Chandler’s Ford. Bright, clean and recently renovated, it has a private entrance and is the perfect place for a visit to the area. The owner responded to all inquiries quickly, and thoughtfully provided a basket of snacks and bath essentials, as well as all the expected kitchen utensils. Information about checking in was sent in advance, including photos that were quite helpful.We had a...