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"Clean + friendly staff + good for families "

"Love staying here. Such a nice property with great amenities"

"Very helpful staff very attentive and sincere Couldn’t recommend highly enough Amazing comfy bed and pillows"

"Perfect stay"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Great hotel. Centrally located. Kind, efficient staff. Very nice bar. We really enjoyed our stay and will definitely recommend it to others."

"Rooms were ok , shower head leaked all over, lots of old stains on shower walls, bathroom had a sewage smell. Location good though - pretty average"

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Rooms were quite dated and some furniture damaged, whilst it’s a nice hotel I think some of the amenities need to be replaced."

"Nice stay"

"Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite"

"Un poco viejo."

"Nice room, comfy bed and lovely shower."

"Our room was clean and well laid out, we picked a accessible room by mistake but it was good the shower was not great but l take it because it was for a disabled person, staff where lovely and helpful breakfast was as expected l loved the waffles and fresh fruit, location was near the train station and easy access to the centre of York overall would definitely recommend this hotel, there was a gym but we didn’t use it had plenty of exercise walking round the city."

"Reception & restaurant was beautiful. Staff were lovely. Disappointed with the room, very small not the cleanest, not well maintained, broken shower screen which we reported straight away, no coffee /tea. Room was over £200. Just expected a little more for our money & room to be nicer for a Hilton, pictures deceiving. For this reason we wouldn’t stay again."

"Nice property and staff really nice."

"Very enjoyable stay with easy distance from the centre of York and the railway station. Room was good and comfortable. The shower and washing dispensers seemed to be "muddled up". Breakfast choice was good and service efficient."

"Clean room. Staff was excellent. Location was great. The apartment could use some everyday amenities such as napkins or Scott towels, oil and vinegar for salads and cooking and some spices. "