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"Clean + friendly staff + good for families "

"This is a delightful hotel very conveniently located for the railway station and city centre. The ambience is outstanding and gives great attention to maintaining the history associated with York and offering an excellent range of guest f,acilities. The staff are exceptionally pleasant and helpful; they work hard to make your stay very enjoyable."

"Perfect stay"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Rooms were quite dated and some furniture damaged, whilst it’s a nice hotel I think some of the amenities need to be replaced."

"Nice clean hotel in a good location"

"Great base for our stay in York. The room was clean and comfortable, with good amenities. It was useful having a fridge & dishwasher in the room. Also appreciated the complimentary tea, coffee & hot chocolate & breakfast croissant. Friendly staff on reception desk. We did find cheaper parking elsewhere. It was a bit annoying being unable to access Netflix on the in room tv as the only option for apps seemed to be to stream."

"Un poco viejo."

"Nice room, comfy bed and lovely shower."

"Of the 12 hotels we stayed during this Europe trip of ours， this was the only one without a refrigerator."

"Reception & restaurant was beautiful. Staff were lovely. Disappointed with the room, very small not the cleanest, not well maintained, broken shower screen which we reported straight away, no coffee /tea. Room was over £200. Just expected a little more for our money & room to be nicer for a Hilton, pictures deceiving. For this reason we wouldn’t stay again."

"Nice property and staff really nice."

"雰囲気のある素敵な内装のホテルでした。 部屋は広くて清潔感があり、快適に過ごすことができました。 ただ、シャワーブースに扉がないので、シャワーを浴びる際に注意する必要があります。 朝食のレベルが高くて美味しくて、会場のレストランの雰囲気も素敵でした。 ヨーク駅から少しだけ歩きますが一応徒歩圏内で、ホテルまでの道中にスーパーや飲食店があるので便利です。 スタッフの方の対応も素晴らしくて、全体的にすごく満足しています。"

"Well situated, good food in the restaurant, clean and reasonably priced."