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"The location of the hotel is perfectly placed to walk into York town centre. On arrival the staff were very friendly and helpful and allowed us to check in early. Our room was small but very clean with a comfortable bed, the shower was particularly nice. The common areas were beautifully decorated and spacious."

"If you need a clean bed and spacious room close to the downtown area and the train station, this is a good option. Clean room and location this is it for this hotel. We have barely crossed the entry door and they were already hard selling an upgrade and other amenities. I asked why upgrade since we already had a suite but she could t explain the difference just trying to sell the 200 upgrade which we didn’t take, we didn’t beer it our room was huge and the restroom too. very rude hostess in...

"Clean + friendly staff + good for families "

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"Great location and nicely laid out hotel with attentive staff"

"Great location and very helpful staff."

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Great location and we had booked parking which was great."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"No room fridge, no air conditions, poor restaurant service, unhelpful reception and concierge staff."

"Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply)."

"Great location for city centre"

"great location"

"The room was clean and the breakfast was fantastic"

"A lovely place to stay in York. Close enough to the centre, with parking, excellent breakfast."

"Our stay at york pavilion hotel for 2 nights was very good.The staff where very helpful & attentive.The room was very good,but does need some attention and refurbishment to make people's stay more comfortable."

"Clean room and great staff"

"We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall experience was great value for money. One thing worth noting for international travellers is that air conditioning isn't a standard amenity in many UK hotels, so it's always worth checking before you book if that's...

"Hotel is excellent, our room was well cared for and very comfortable, it had everything we needed. Location was superb, walking distance to all the main visitor stops and shopping and cafes restaurants too. Staff are wonderful, knowledgeable, helpful and polite without being intrusive. Highly recommended."