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"Clean + friendly staff + good for families "

"Room clean and house keeping staff and reception very pleasant Just a shame about having to pay £7 a day for hotel private parking and it’s not even in the town centre it’s about a 12 minute ride on the bus to the town centre Besides this a very nice hotel"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Lovely hotel, staff were great, very cheerful and friendly, great check-in. The room was clean, lovely comfortable bed, great nights sleep. We had fantastic stay and enjoyed visiting York."

"Booked it through Expedia that said parking available. When arrived they said they had limited spaces and should have pre-booked a space. That option wasn't available. I ended up parking half a mile away and paying a total.of £75 for it! I could have used that for a better hotel width parking spaces."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Bien situé (au calme mais centre de York accessible à pied) avec parking à tarif raisonnable Lobby sympa et piscine/sauna accessibles Mais chambre trop petite pour 2adultes+2 enfants"

"Room was clean and tidy, we were upgraded which was lovely. We had a river view but because of the trees, the view wasn’t as good as we hoped. However, we weren’t there to look at the view for long! Kitchen area had everything if needed, aircon was great for the heat and bathroom was good. Only downside, wardrobe was tiny and no drawers to unpack much! Hotel is ideally situated for walking into York. Just a short walk and you are in the main area. Coffee/tea in the reception all day long...

"My husband and I stayed here during our honeymoon and it was fantastic. The staff were all lovely people and great to chat with. There is a head of security cat named teddy and he was the sweetest soul. He snuggled up with us when we sat in the lounge area, having a drink at the end of the night. Every space here is decorated so nicely and makes it so warm and welcoming. Our room was also beautifully decorated with a cutest guest book that was very entertaining to read and put our own note...

"All good parking not so good"

"Quick check in. Very clean room, a little tired but kettle and lots of tea and coffee. Shower was good and lots of towels. Breakfast added to booking: excellent serving staff and the food was great. Lots of fruit and pasties. Cooked to items were quickly served and tasty."

"We booked a room for ourselves and our 17 year old daughter. There was no bed made up for her, no towels for her. No air con and to cool down the windows needed to remain open, making the room noisy from the street. Overall it looked like it needed an update on the inside. Very helpful, friendly staff and the location was very good."

"Really great experience. The staff were so helpful! I asked them if they were able to help with laundry service because I needed it for another half of the trip and they saw to it personally that they had it done for me by the next morning. I was very impressed and happy with the service here."