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"Clean + friendly staff + good for families "

"Excellent staff and a lovely building, well located for York train station and only a short walk into the old town. Why a 3 star the ? Tiny, really tiny, room and a breakfast that was universally overcooked took away from what might have been a great stay."

"Perfect stay"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Nice hotel, fairly central, good breakfast buffet, clean and attentive staff. The only challenge is parking but that is the whole city and not the fault of the hotel. There is a nearby parking structure but pricey. If you look around on Google maps you will find other a little further and outside the "center" that are less expensive."

"Rooms were quite dated and some furniture damaged, whilst it’s a nice hotel I think some of the amenities need to be replaced."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Room is a bit outdated and no AC"

"Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite"

"Breakfast was okay - could be improved compared to price point. room facility is sufficient. More of a business hotel."

"Overall, the stay in this hotel can only be described as truly amazing. The staff are very helpful and extremely kind.Nothing is too much trouble. It was my birthday and I was met in the room with complimentary chocolates and drinks and a cake was brought up in the morning from my husband the staff sorted this for him.Thank you. The only one drawback was the swimming pool, it was overcrowded and a man and his son was throwing a ball.I got hit twice once in the face. I did report this to the...

"Staff were all very nice and helpful. Plenty of choice for breakfast."

"Very enjoyable stay with easy distance from the centre of York and the railway station. Room was good and comfortable. The shower and washing dispensers seemed to be "muddled up". Breakfast choice was good and service efficient."

"The Minster Hotel is a great place to stay in York. The location is ideal and makes it easy to walk into the city centre. The room that I was given was spacious and had a good bathroom. The staff were friendly and pleasant. The breakfasts were well prepared. I would stay again"

"Nice room, comfy bed and lovely shower."