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"If you want a nice central stay, then this is one to consider. We had a couple of issues, which were resolved on the day. However, getting two bottles of sparkling water into the room seemed like a challenge, and being charged £16 for it felt like a lot, especially since they supplied only one bottle and charged for two, and the hotel already provides small bottles of still water. I was not expecting this to be charged, as I have experienced in other 5-star hotels."

"Really close to everything, we stayed on a Sunday night on the ground floor and there was no noise. Underfloor heating was a great surprise! only thing that we’d change is the “dress” in the room looked very old - perhaps if the costumes were newer we would have tried them on. However it did fit the theme! Lovely room for a short unique stay."

"Clean + friendly staff + good for families "

"No were to put your clothes or nor"

"Staff was quite accommodating and we enjoyed a full breakfast. We would recommend the property to those traveling to York."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Nice enough place with good clean rooms and a pleasant staff. Nature obscured our view of the river. Nicely situated within easy walking distance of central York. Breakfast was very disappointing as it consisted of plain croissants and machine coffee."

"Everything was just perfect, the breakfast was hot & well presented"

"Good"

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Great location. Comfortable bed. Very nice choice for breakfast which was included. Would stay here again."

"We stayed in a superior double and it was perfect. Every member of staff we met was friendly and helpful. Although there was some traffic noise the room was huge and the bed very comfortable meaning a good night's sleep was had. The bathroom was large and everything worked well. Breakfast was excellent, a good choice for continental breakfast and cooked food to order. Lovely stay all round."

"The staff were very polite and helpful and the room was cleane and appceptabl but in need of some tlc .we didn't take the first room because it was by the main road and and more run down than the one we changed to . Breakfast was ok ."

"The location was lovely against the river the restaurant was good a day the breakfast first class"

"Lovely hotel in a great location"