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"The location of the hotel is perfectly placed to walk into York town centre. On arrival the staff were very friendly and helpful and allowed us to check in early. Our room was small but very clean with a comfortable bed, the shower was particularly nice. The common areas were beautifully decorated and spacious."

"If you need a clean bed and spacious room close to the downtown area and the train station, this is a good option. Clean room and location this is it for this hotel. We have barely crossed the entry door and they were already hard selling an upgrade and other amenities. I asked why upgrade since we already had a suite but she could t explain the difference just trying to sell the 200 upgrade which we didn’t take, we didn’t beer it our room was huge and the restroom too. very rude hostess in...

"Clean + friendly staff + good for families "

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"Great location and nicely laid out hotel with attentive staff"

"Lovely superior room with a fantastic view of the river and York Minster. Definitely worth the money. Centrally located hotel with secure parking. Buffet breakfast was very good with lots of choice."

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Great location and we had booked parking which was great."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"No room fridge, no air conditions, poor restaurant service, unhelpful reception and concierge staff."

"Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply)."

"Didn't use any amenities so can't comment but the room was fine, the bed was comfortable and the staff were friendly and attentive. Only complaint..... Car parking charge of £25 was outrageous!"

"We had a very enjoyable 2x nights stay at the Queens Hotel.Very good riverside location,best to make sure you pre-book your parking space in advance.Very nice helpful staff,easy quick check in. The room we stayed in was very nice,very clean,could possibly benefit from having more plug sockets in room,bedside etc. Breakfast was very nice,good produce used.We also booked for the evening meal,which was very nice,good portions.All in all we had a great break and would definitely return to this...

"The room was clean and the breakfast was fantastic"

"A lovely place to stay in York. Close enough to the centre, with parking, excellent breakfast."

"Our stay at york pavilion hotel for 2 nights was very good.The staff where very helpful & attentive.The room was very good,but does need some attention and refurbishment to make people's stay more comfortable."

"Clean room and great staff"

"Good clean accommodation, no issues"

"Ideal for us right on the racecourse.worth paying the extra for racecourse view."