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"Really close to everything, we stayed on a Sunday night on the ground floor and there was no noise. Underfloor heating was a great surprise! only thing that we’d change is the “dress” in the room looked very old - perhaps if the costumes were newer we would have tried them on. However it did fit the theme! Lovely room for a short unique stay."

"A lovely hotel retaining all its original features. There is on going renovation work bring undertaken with minimum disruption. The standard of the breakfast could be improved and a few of the staff in the restaurant lack enthusiasm in their work. The majority of the staff are hard working and friendly. The spa facilities are lovely."

"Clean + friendly staff + good for families "

"Toilet very clean. Staff very friendly. Breakfast to die for. Room lovely and clean."

"This was my second time staying in this hotel. The location is perfect, the hotel is modern and temp controlled, and the staff were great. I will stay again if I get lucky enough to come to York for a third time."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Central location. Very friendly lady at check in and sweets. Room very compact and bed frame scraped calves as you get out but clean and comfortable once lying down. overall a pleasant stay."

"Everything was just perfect, the breakfast was hot & well presented"

"The location and hotel itself was excellent. Suited my purposes and service was supreme above and beyond. 5* all over."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Very great stay."

"We arrived and they were having some work done on the outside, but being a Sunday night no one was working. We had an easy check in but was shocked at the £25 parking fee (only £5 at the Holiday inn) Staff were polite and helpful. We went to the room on the 3rd floor which was fairly dark but was clean and had an enormous bed, made with a quilt 2 pillows each. All the furniture was dark wood, there was a hairdryer, iron and board in the wardrobe. And a large TV. The bathroom had a bath that...

"The room was clean but musty amd had water stans near the window. Had to open window to freshen up the room a little."

"Excellent location along the river and close to all of the attractions and shopping. Food was not the greatest but the room was very comfortable and large."

"All good."