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"Clean + friendly staff + good for families "

"Great location, great service and all services you would expect. Bar and restaurant were well serviced with a variety of food and beverages at reasonable prices. Only slight point is that parking was expensive but similar to other locations in York."

"Lovely hotel with character. Breakfast was calm and quiet - just what was needed and filled us up for the day! Staff were friendly and helpful and the hotel was clean. The lift was very small and made strange noises so not for those who don’t like them! Furniture/ air con etc in rooms does need updating but considering the heat we had an excellent night’s sleep"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"The hotel was well located to see all attractions, the lobby area was really great idea for chilling out, playing games and socialising, nicely done and you can see that the space was invested in. The breakfast was delicious and plenty to choose from hot, cold options, cereals, drinks. The room was small, but nice, bed was fab, had a great mattress, but nowhere to put jackets,clothes - not even few hangers only two hooks - not practical at all?! Bathroom was tiny and the sink was blocked with...

"A great one night experience! Very original and nicely located hotel. Check in was great thanks to their magic! The room we were in was extremely hot with 3-4 fans at max power so noisy. One night at this hotel was perfect."

"Excellent location and every you'd expect of a Raddison. Only let down was the A/C was broken asked for it to be fixed and it wasn't in the 2 nights we were there."

"Booked it through Expedia that said parking available. When arrived they said they had limited spaces and should have pre-booked a space. That option wasn't available. I ended up parking half a mile away and paying a total.of £75 for it! I could have used that for a better hotel width parking spaces."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Bien situé (au calme mais centre de York accessible à pied) avec parking à tarif raisonnable Lobby sympa et piscine/sauna accessibles Mais chambre trop petite pour 2adultes+2 enfants"

"Room was clean and tidy, we were upgraded which was lovely. We had a river view but because of the trees, the view wasn’t as good as we hoped. However, we weren’t there to look at the view for long! Kitchen area had everything if needed, aircon was great for the heat and bathroom was good. Only downside, wardrobe was tiny and no drawers to unpack much! Hotel is ideally situated for walking into York. Just a short walk and you are in the main area. Coffee/tea in the reception all day long...

"Perfect stay as always, gorgeous quirky hotel very clean with helpful friendly staff."

"Quick check in. Very clean room, a little tired but kettle and lots of tea and coffee. Shower was good and lots of towels. Breakfast added to booking: excellent serving staff and the food was great. Lots of fruit and pasties. Cooked to items were quickly served and tasty."

"We booked a room for ourselves and our 17 year old daughter. There was no bed made up for her, no towels for her. No air con and to cool down the windows needed to remain open, making the room noisy from the street. Overall it looked like it needed an update on the inside. Very helpful, friendly staff and the location was very good."

"Really great experience. The staff were so helpful! I asked them if they were able to help with laundry service because I needed it for another half of the trip and they saw to it personally that they had it done for me by the next morning. I was very impressed and happy with the service here."