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"Clean + friendly staff + good for families "

"Couldn't fault anything"

"Great hotel, staff and location. Recommended. "

"Lovely hotel, just a short walk to the city centre. Steam room and sauna were a nice extra- didn’t use the pool"

"Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start"

"Was a little small very tidy and everything to hand x did have strong smell off dogs x but lovley location x"

"Very welcoming staff, situated in perfect position for visit York city"

"The breakfast could have been hotter, but overall a very enjoyable stay"

"Staff were fantastic "

"Book parking early. Staff really helpful and polite. Hotel was lovely, spacious room too."

"All good"

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology...

"Great location "

"Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel."

"Nice choices for breakfast. Convenient to train station, buses and attractions. "

"Such a majcal stay will definitely be booking and going again"

"Yes"