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"Stunning communal spaces, stairs and bar. That staff are very courteous and helpful. You can even rent an umbrella. There is parking and it’s at the reduced rate of £22 if you pay at reception (£40 outside) Our room was a superior king but faced the station. BE AWARE that rear facing rooms get to hear the trains idle at the station for 15-30 mins at a time despite double glazing. A tip would be to master the air con before bedtime as it’s tricky to use (until you know how) and the rooms...

"Clean + friendly staff + good for families "

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"Loved the room and the location. Staff was exceptional"

"A good but not outstanding stay. The staff are polite and welcoming, the rooms are comfy and clean. The shower pressure was dreadful though and the TV didn’t seem to have streaming services (if it did they weren’t easy to find). There was no bottled water in the room and the kettle/tea making stuff was cheap. For this kind of price point I’d expect a few more luxuries, but it was a perfectly good place to stay in York."

"Excellent hotel, clean room with friendly and helpful staff. Would definitely stay again"

"Such a majcal stay will definitely be booking and going again"

"Amazing hotel, very modern and spacious rooms! "

"Excellent boutique hotel, thoroughly enjoyed our stay and would have absolutely no hesitation in staying there again should we return to York. "

"Location was great. The flat pillows were hard and uncomfortable. "

"Great stay at the hilton"

"Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel."

"Was a little small very tidy and everything to hand x did have strong smell off dogs x but lovley location x"

"We stayed here a few times now and always been great. Staff are always nice and willing to help. Little thing was main meal wasn't good but can't knock our stay, can't be perfect all the time. I would recommend it to stay here "

"Clean and quiet room and very convenient parking. Short walk to city centre - hope to stay again very soon. "

"The room very clean and maintained daily. Staff were excellent, directions for York, getting me a safety pin for a dress. Nothing too much trouble and kind and patient. Lovely breakfast for days in York."

"The bathroom needs cleaning properly! The sink had a residue in it ( I wiped it down with a small towel and the only cleaning product to hand….shower gel! ). There is some black mould starting on the tiles and water damage at the bottom of the door frame in side the bathroom. The room was very hot even with the window open jar. It would be really uncomfortable in the summer. We were near a door and it’s really noisy! I was annoyed at being charged £36 for car parking having not been told this...

"On arrival the staff were helpful and friendly. Our room was clean and comfortable and there was a good selection of food for breakfast. We have stayed at this hotel over many years and we have always enjoyed the experience."

"Good location 15 mins walk to centre along the river. Clean rooms and adaquite kitchen. Free morning pastries was a basket full of plain croissants not alot of choise there. Coffee machine was broke but hot water and coffee available in its place. We just made one in our room. Lovely veiw over the river."

"Found a load of hair on the carpet of the room. The view from the window was a brick wall. Tiny carpark and given advice to park at Premier Inn (not allowed) Breakfast was a little limited and cold. It’s a shame as it’s a nice hotel and the room was good "