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"Lovely hotel excellent location nice pool"

"Clean + friendly staff + good for families "

"Overall an OK stay but not worth the price tag. Visited at half term, hotel appeared under prepared. All staff were helpful and polite but clearly under staffed so not necessarily their fault. Room not ready 2 hours after check-in, walkways not maintained, dirty glasses and plates with food on outside a lot of rooms. 1 bath robe in the room for 3 guests, toilet in the room didn't flush and whole bathroom in need of basic repairs. Bar/restaurant stopped taking food orders at 7:20pm in school...

"Lovely, comfortable and clean hotel. Great location, with a good breakfast and bar and friendly staff. Let down slightly by very minor issues, such as wrong tv remote, lack of parking and tricky to use room heating. Also, breakfast hours could do with being longer as it can get extremely busy. But overall, a lovely stay and would recommend."

"Was all fine apart from strangers blone hairs hanging off lamp in room and also lamp had never had a dust in what looked like many months. Didn't want to have a proper look around incase anything else was found!!"

"has everything you need for a short stay. Bedrooms and bathrooms are quite tiny and wardrobe space is limited. No problem if you are out and about most of the time but staying in might be a bit crammed. There is a small outdoor area to sit in - if you like talking to the neighbours as all chalets are close together."

"Very clean and comfortable hotel not too far from the centre of York. Large room with a great bed. Excellent breakfast. Staff were super helpful and friendly. Would stay again"

"The location of this hotel is fantastic, but parking is so expensive and in my opinion should be a reduced price for people staying in the hotels we ended up paying around £65 for 2 night stay parking which is to much. The hotel room was very small for a family room. And the room was super dark and outdated. Didn’t give you any amenities and the staff were not the most helpful."

"Good location and use of a washing machine and drying rack in room. Towels and linens had holes, pillows hard. No one kept security gates locked etc. It’s fine for budget travel."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Comfortable"

"My rooms AC is a little too loud. But everything else is good."