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"Very helpful and friendly staff"

"Clean + friendly staff + good for families "

"Very high standards."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Brilliant stay! Our room (family room) was lovely and spacious with lots of storage. The swimming pool was a great little pool with a toddler splash pool too, and great showers. Little sauna, steam room and jacuzzi were a nice extra, and the staff at the leisure club were very friendly. The breakfast buffet had lots of options - everything you need. Also loved how easy it was to access York on the buses."

"Clean room fantastic breakfast great staff"

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Clean - staff were hard t locate at reception. Just had to leave room cards on reception as didn’t have time to wait for staff to appear !"

"Great location , just go past the grand over the bridge and your there , hop on bus is great x"

"Delightful room, very comfortable."

"Towels on arrival were stained or dirty, had replacements but they showed marks too, new towels need to be purchased by hotel, phone I. Room did not work not particularly needed by us but in case of emergency would be essential, no fan to bathroom, room was dusty I.e table in room, breakfast was terrible, bacon was like leather (old bacon) hash browns were not cooked, sausages were inedible, I have stayed at thousands of hotels, worst breakfast every"

"Lovely"