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"Clean + friendly staff + good for families "

"Lovely place"

"Nice hotel in the centre of a fab little city"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Great location, very clean, friendly staff lots of games and amenities in the hotel"

"Amazing stay, fabulous showers, would definitely stay again."

"If you’re interested in being in the heart of York and its medieval streets, this hotel is perfect. There seemed to be no staff on site, so it’s more an airbnb experience, and we had no complaints about that. Very old, and very cool location."

"Absolutely amazing stay, beautiful hotel and the staff were great"

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"We were in a family room and there was no air con. It was that hot even with a fan they provided it wasn’t a particularly pleasant night"

"Staff were wonderful, facilities really nice. Shame to have such limited parking and for this to be an extra charge. Our lights were not working in the room."

"Nice and clean hotel, only 10 minutes walk from the city center. The staff is nice and helpful. We enjoyed our stay."

"Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite"

"The room was comfortable and clean. The breakfast buffet was huge and tasty. It’s centrally located for walking the city & near restaurants. The only thing to fix is the street which is blocked for construction, so you can only use one end of the street to get there."

"Dated room , smelled of smoke , the bathroom door lock was broken . Noise from room next door from 3-4 am . Hotel doesn’t do food , we didn’t know we had to pay for parking that was another £15. We were only there from 9 pm till before 8 am the next day . Wouldn’t return "

"Beautiful room with a view of the canal. Close to everything. Many options for breakfast and very friendly staff."

"Very enjoyable stay with easy distance from the centre of York and the railway station. Room was good and comfortable. The shower and washing dispensers seemed to be "muddled up". Breakfast choice was good and service efficient."

"Ideally situated for town centre, upon arrival got shown all facilities/room, lovely breakfast staff very polite/helpful, room had everything you needed and quiet Cameron went above and beyond when we arrived explained that we had car issues and that we would sort it next day ( he said let him know if anything could do), after contacting RAC next day we had to wait approx 5.5hrs, Cameron told us we could wait in lounge/garden where he kept checking upon us and checking if he could do anything...

"The room was clean and spacious with a king-sized bed and a beautiful walk-in shower. The staff was super friendly and helpful. The hotel itself was just a short walk to the York Minster and the city walls. Would definitely stay there again!"