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"Great staff, lovely chilled spa area, great stay"

"The friendliest people in the world down in the pub"

"This was the perfect place for it stay, perhaps one of the cleanest places we have stayed at. Really comfortable lodgings with friendly staff."

"Address listed is wrong (but easy to find correct place) and door doesn't lock, but otherwise a great stay and very communicative host."

"This place is absolutely beautiful. The beds are very comfy, the hosts are incredible, they were in touch to make sure everything is OK and if we needed anything. The whole place is very very clean. It is so homely, I definitely recommend it, and would certainly book it again over any hotel anytime! Thank you so much"

"The flat was very cozy & comfortable. The kitchen was well stocked & there were plenty of towels,.soap, etc.The communication could have been better but the check-in went fine.The neighborhood is quiet & close to cafes and restaurants.Thank you!"

"Great hotel next to Merchant City and main areas of the City Centre . 10 floors , 2 restaurants and a rooftop bar ! Staff are very helpful . Stayed here as had a comedy night at The Royal Concert Hall . Would definitely stay here again 😁 Room clean and everything you need ."

"Lovely room, great view, helpful staff."

"Room was really nice and clean and staff were helpful. Only thing missing was tea and coffee facilities in the room which would’ve been nice."

"Check was easy and our room was ready immediately upon arrival. Unfortunately our room had some sort of plumbing issue. We alerted the front desk, we told maintenance would come by, but nothing was resolved. The sink was completely clogged, and brushing our teeth, washing our hands, anything would not clear. Honestly, it was very gross. Second, we only had one set of towels, even though there were two of us. Last, the cooling and heating of the room was a bit wonky. Turning on the heater was...