Resorts & Hotels with Spas in Durham from SAR 317

"Good breakfast nice staff. "

"The staff were really friendly and coudn't do enough to make the stay enjoyable. Proper job."

"Very nice lady on reception. Paid for breakfast which was not as ordered. We gave exact instruction as items to be very well cooked, this was not the case and did not have time to return it! The water in the shower was freezing. Plus the extractor very noisy. Parking was great and bus service very close. Enjoyed drinks in the bar, such a pity the other major things were not up to scrach. "

"This is our 5th or 6th time staying here as the location is perfectly for getting sd The "

"Clean room, comfy bed, lovely pub setting with great food both for dinner and breakfast. Parking was plentiful "

"Good location for walking into Durham city. Good carpark on site. Room clean but very hot even without radiator on. Could possibly be noisey in high season as our room over main entrance and smoking area. Staff friendly and attentive. Food adequate. Seemed very pet friendly, ideal for guests with dogs. Website said there is a safe located in the bedrooms, there was no safe in our room. "

"Room was tiny (booked a superior double) and not overly clean (dust all headboard and bathroom needed a more thorough clean!) Walls are paper thin and could hear everything from next door (daughters got woken by their next door neighbours returning back at 1:30am) Very short staffed so long wait times. Food was mixed- steak was v v oily but beef pie was lovely (veg and potatoes cold though) Breakfast wasn’t great, rock hard poached and fried eggs, microwaved defrosted ciabatta (not toasted) and supermarket bought waffles. Bit disappointing really, probably won’t stay again"

"If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work and I couldn’t sleep the duvet was Summer weight, I had my coat on the bed and wearing tights and cardigan. Eventually I decided to contact reception or go home. The young man sorted my problem and brought me a portable heater and mended the radiator. He was very pleasant. The phone of course didn’t work I had to use my mobile. Otherwise the room had a lovely view and was large and I’d love to return . The staff were very helpful and pleasant, I feel it fair to warn other future guests. "

"Excellent venue with courteous staff. Recommended. "