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"We stayed in a family room which was very spacious and comfortable with a separate sitting area. Really quiet and great location in the city. Did not eat or drink in hotel but the bar and restaurant looked very welcoming. Overall a great place to stay."

"Room tired. Paid for a premium room, at least expected some flannels. Rug next to bed grubby. Cheap coffee sachets that contained 1/2 teaspoon coffee and tasted disgusting. Breakfast: we had to wait 10 mins for a table. Cereal very cheap quality and no fruit left. Delightful staff but not the best hotel we’ve stayed in !"

"We have stayed at this hotel many times over the last 8 to 10 years. While it remains a very nice property with polite, helpful staff, we have noticed a gradual decline in certain areas. The evening meals are now very expensive—for instance, a double espresso made from the exact same machine used at breakfast costs £9.90 (September 2026 price). Furthermore, the breakfast quality has slowly but steadily deteriorated compared to six or seven years ago. While we will likely return because of the...

"Great Hotel, lovely ladies in reception. Very helpful. They give a sweet treat on arrival which is a nice touch and very yummy Bar nice for drinks/breakfast was good Room clean and comfy plenty of parking bus stop opposite: great if your visiting the uni. only negative was the room was very warm so it was a shame there was no air conditioning"

"Great staff, restaurant and breakfast"

"Great staff"

"Basic double courtyard rooms. Spacious rooms but standard double beds - though from the indentations on the carpet in mine, a Queen or King resided there before. Even so, the base "flat" sheets did not fit the mattress to the head exposing no protector. Total lack of information in my room (27) that was there in our daughter's (25) regarding wifi access and other info. I had to wash a tea cup in my room that had a sticky residue at the bottom of it and clear lip residue around the rim. No mixer...

"Very tired and old hotel"

"Lovely place. This is a rustic place in the middle of nowhere and is fantastic! Worth all the travel. Staff were amazing. Food was superb. I had the giant Yorkshire pudding with beef bourginon. My room was lovely and the bed comfortable. A very welcoming place even for a single traveller like me. I’m definitely going back at some point! Brilliant"

"Stayed here before the Great North Run, convenient for the A1 and a short drive into Durham. Clean property with helpful staff"

"We have no complaints at all it was absolutely amazing food just excellent staff so amazing nothing the bother bedroom was just spot so so clean and gleaming surrounding was beautiful would certainly highly recommended breakfast was amazing to to I don’t think I’ll be eating for the next week so much excellent food 10 out of ten will be back well done xxx"

"Great service from the staff very helpful. Lovely breakfast. Great room with view of the river."