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"Lumley Castle is steeped in history. The layout of the communal rooms is a little random and not brilliantly signposted. Staff are all very helpful. Restaurant was good quality. Breakfast good. The rooms lack a few amenities like usb or even plugs by the bed. Soap and shampoo is all that is provided in the bathrooms, which is unusual for a more luxury branded hotel. All small things but would make a difference. but overall it was a very pleasant stay."

"First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Good vicinity Very pleasant helpful staff Accomodation very good Good bar For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"

"Our room was cold, we were woken during night by the cold. We could not adjust the Aircon to make the room warmer, very disappointing. Asked to leave dining room at 10pm and take our coffees through to reception area, a little early. A little disappointing."

"Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you Food in bar are great too"

"Food was excellent, whether breakfast or dinner there were so many choices and all we had were delicious. All the staff were encountered were friendly, helpful and efficient. The Sunday dinner we had on arrival was best we'd had out in a long time. Our room was enormous, bed was so comfortable so no problems sleeping. Lovely thick carpet. Bathroom was beautifully warm. Plenty of warm water for the shower, lovely fluffy towels and complimentary toiletries. We really enjoyed our stay...we...

"Evrything was ferst rate"

"Another great stay. Highly recommend."

"Lovely clean hotel Staff are excellent and can’t help Enough Breakfast is just the best Well done guys"

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Although it was just a one night stay for me I received a very warm welcome, shown to my room and all staff; reception, bar and restaurant were first class in their roles. Room was clean and tidy and bed very comfy. Good selection of food and cooked breakfast to order."

"Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again."

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Staff don’t seem to be around at any time. Bed is quite poor. If anyone is staying in the room above you, it may sound like they are about to come through the floor. Bags of linen in the hallway all the time next to the room not just when they are cleaning. Door feels very flimsy and like anyone could walk in at anytime. Wouldn’t recommend for anyone looking for a nice weekend away but if you have a wedding near by it will do as a place to sleep."

"Good room for the price"

"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight."

"Very warm so air conditioning in the rooms would be good"