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"A lovely historic venue, the food on the whole was good & the staff were excellent. However …… On the Saturday night of my long weekend, the venue had an event on. The music was unacceptably loud & it went on until nearly 1am which impacted the enjoyment of my stay, causing me to cut short my exploring the beautiful Durham area the following day due to fatigue. In my view, if they want to host functions, they should have suitable soundproofing or ensure that the volume does not disturb the...

"We came for university open day so it was a flying visit The hotel And facilities were really great and varied. We didn’t realise so many good food options were available so we ate a quick rushed dinner near Durham station . Wish we had known about the dinner choices available at the hotel . Breakfast was really good with lots of choices. It was a shame we didn’t have time to enjoy everything on offer . Only problem for me was that the mattress was very old and saggy - this meant that I woke up...

"The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived. Staff were all very welcoming, helpful and pleasant. Breakfast was lovely with a variety of breakfast choices available. the...

"Some hairs in bath room. Bed was small for supposed to be a premier room."

"lovely building!! great location for center of Durham, very clean, great room, had everything we needed 2nd visit here, highly recommend"

"A comfortable one night stay,good value for money,I can’t comment on the food as we didn’t dine but drinks were good and reasonably priced,nice beer garden."

"We stayed in a pet room. It was very clean. The breakfast was lovely too. Great stay for a great price. The TV remote didn't work, the iron didn't work and the kettle took a while to boil - on reflection, i'd still give it 4/5 re the cost."

"Great staff"

"Good hotel, premium room was worth it. Easy parking and good bus services into town."

"Clean room and lovely location on a quiet country road"

"Waitress staff very pleasant and helpful. Room very dated bathroom not suitable for a family room. Lacks professional approach"

"For the price it was good. The food was a little limited and while there is room service it only runs to 9:30 so not the best. Staff were lovely, although the barstaff were yoing and inexperienced clearly not knowing what goes onto what cocktails etc... I would consider staying again, but probably only if there was an offer on"

"Room was excellent, all amenities avaliable, lovely breakfast and a good view of the River Tees with the peak of Roseberry Topping in the background. Would highly recommend staying here. "

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