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"Great facilities, great food and lovely staff. Comfy beds and spacious rooms"

"Gorgeous quirky hotel! We all loved its uniqueness! Staff were all really helpful courteous and above all friendly. Wo derful breakfast and food in the Library Bar was excellent."

"Beautiful hotel, friendly staff and immaculate room. Food was delicious. We had a most excellent stay "

"Lovely room, friendly staff and great breakfast. Thank you!"

"Nice room worth going for one on the riverside with the view. "

"Spotlessly clean friendly staff fantastic architecture and history in the building. Central to Durham. Car park charges a little expensive could have been half the price. A lovely stay "

"Everywhere was very clean and the staff were very helpful and welcoming."

"Nice hotel. Clean room and a comfy bed with a spar just opposite. Rooms recently refurbed"

"Very clean and comfortable room as always at this hotel which I use at least once a month. Staff are also always helpful and try their best to meet my requests. "

"Beautiful place. Spotlessly clean. Staff amazing and friendly. Rooms were lovely decor and facilities. Superb shower and lovely toiletries. Absolutely brilliant spot. Don’t hesitate to book this. Faultless "

"Quality"

"Beautiful setting, lovely rooms, gorgeous food and really attentive staff. Will definitely return if up that way again."

"Lovely venue, rooms comfortable and warm. The sinks are a bad design, the kettle doesn't fit under to fill the kettle! Staff all friendly. "

"The room was clean and comfortable and the staff was great. "

"Check in and out was quick and easy with friendly reception. All the staff were excellent, especially the ladies serving the evening meal. They all seemed happy in their work, and a credit to your company. The room was good, the bed massive, and the shower powerful. Breakfast was excellent. Plenty of choice from cereals, fruit and cooked food. One of the best we’ve had. The evening meal was also very good, great choice, quickly served and a reasonable price Overall, very happy. "

"Clean and friendly staff quiet and pleasant hotel to stay"

"Clean, warm room"

"Very nice hotel. Cosy and comfertable. Lovely cooked breakfast."

"A very warm welcome on arrival, with a clear explanation given of things that we needed to know. Help offered with bags and an escort given to our more than pleasant booked room (Cathedral View). Facilities in room all that one might require, and with a comfortable bed. Very tasty breakfast options available from 07:30 am with a range of beverages. An easy check out procedure on departure. One thing that has to be said is that my partner and I found the room somewhat over warm through the night,...

"the free upgrade was very much appreciated All the staff were amazing the free drinks and packet of chocs in the room were a welcome surprise especially as it was a birthday break . However the meal in the attached restaurant was disappointing both taste and cost wise the and the drinks were too expensive "