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"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."

"Nice hotel good facilities could do with updating and redecorating throughout, nails in the wall where pictures have been taken down but not replaced, no towels ready at the spa she said she’d bring some in but we ended up having to go out and ask for some, paint needing touchups and general aging, et cetera. Lovely grounds and breakfast was average."

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar...

"Only pet friendly in some areas Sticky surfaces on some bar tables. Apparently’nothing can be done about this’! Unique residential Inn that feels rather like a youth hostel. With a bit of effort could be superb "

"Lovely room. Super clean."

"Friendly and helpfull staff 24hr front desk. Basic Breakfast available however other places inside service station and a starbucks or greggs just down the road. Lunch and evening meal menu available or again can use the service station outlets. Personaly I just had food in the hotel. Rooms are pretty good and shower is great 👍 "

"Very nice lady on reception. Paid for breakfast which was not as ordered. We gave exact instruction as items to be very well cooked, this was not the case and did not have time to return it! The water in the shower was freezing. Plus the extractor very noisy. Parking was great and bus service very close. Enjoyed drinks in the bar, such a pity the other major things were not up to scrach. "

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"I felt comfortable soon has i walked in staff where lovely, the only thing was they had a power cut for 12 hours and it was pitch black in the bedroom i know its not there fault but i have a walking disability which i try to keep to my self. But other than that i have had a fantastic stay."

"Beautiful rooms with staff that couldnt do enough for you"

"Quality"

"Well situated. Hotel felt a bit dated but we got a good rate so I guess that reflects it. Staff were friendly but service a little slow and inefficient. We had two rooms for our family. My room was fine but the second room the shower didn’t drain and flooded the bathroom which was a nuisance. I slept perfectly well but it would have been nice to be able to change the temperature- the panel in my bedroom didn’t seem to work. Rooms were clean but looked like they could do with a refurb. "

"Beautiful setting, lovely rooms, gorgeous food and really attentive staff. Will definitely return if up that way again."

"What a pleasure! Staff were great - very helpful, from arrival through to departure. Whether it was the free room upgrade or the gym or the very accommodating wating staff and chef who accommodated my unusual diet - all done with a smile. Well done, everybody, and see you soon!"

"Very nice surroundings and lovely facilities "

"Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day."

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"Service in restaurant excellent"