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"Our favourite place to stay . Great accommodation, friendly staff & lovely food. "

"Staff excellent. Setting beautiful. We stayed in the old house which had real charm, but was a little tired. Beyond the historic house is a conference centre, with spa. We ate an evening meal in the 1744 restaurant which was well priced and very tasty. "

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar...

"Did not use spa & hot tub but room was excellent "

"A lovely old world pub, the highest in Britain. Lovely ambience, cosy bar areas and nice rooms. Just a few scruffy areas like the carpet going up to the accommodation and the ceiling and floor of the bathroom sliding door area. However it is understandable with being a busy pub with people with work boots and walking boots constantly in and out. The food was good, with lots of choice and well cooked. We had a slight blip checking in but it was sorted out quickly and efficiently. Overall a...

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"Everywhere was very clean and the staff were very helpful and welcoming."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"I wanted to add an extra night last minute and the staff were so helpful to keep us in the same room. We also went into the restaurant to play darts and the staff had great service as the board was away and they were very quick to move things around and change things so we were able to play! "

"Quality"

"I felt comfortable soon has i walked in staff where lovely, the only thing was they had a power cut for 12 hours and it was pitch black in the bedroom i know its not there fault but i have a walking disability which i try to keep to my self. But other than that i have had a fantastic stay."

"Beautiful setting, lovely rooms, gorgeous food and really attentive staff. Will definitely return if up that way again."

"Nice clean hotel Lovely staff Fantastic breakfast "

"Very nice surroundings and lovely facilities "

"Staff were helpful and friendly. Room was comfortable clean and well serviced. Other facilities were good (although vegetarian food was sorely lacking). Parking was easy. Would definitely use again. "

"Well located and clean. Lovely staff"

"The room was the dirtiest room i have ever stayed in. Didn't go into my room till midnight or would have asked for a different room . Waited to see someone when i handed the keys but no-one came .the staff were lovely some of the food was nice "

"A very warm welcome on arrival, with a clear explanation given of things that we needed to know. Help offered with bags and an escort given to our more than pleasant booked room (Cathedral View). Facilities in room all that one might require, and with a comfortable bed. Very tasty breakfast options available from 07:30 am with a range of beverages. An easy check out procedure on departure. One thing that has to be said is that my partner and I found the room somewhat over warm through the night,...

"Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day."