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"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Absolutely love this place..the staff are very happy and friendly the room was very clean..the drinks got brought to your table and breakfast was delicious..the menu in the knights restaurant the food was to die for iam definitely going back .a very big thank you."

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"

"Perfect location. Everything you need."

"Yes, very, it is dog friendly in both the bar/restaurant and the rooms."

"Our room was clean and a good size, the breakfast was good. "

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"Had a great stay, the hotel was clean, the staff very attentive and the breakfast was great. It was only a short trip to Beamish museum too. I would definitely stay here again."

"Great hotel in great location, accomodatinf staff. Good breakfast"

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"I felt comfortable soon has i walked in staff where lovely, the only thing was they had a power cut for 12 hours and it was pitch black in the bedroom i know its not there fault but i have a walking disability which i try to keep to my self. But other than that i have had a fantastic stay."

"Had a luvly stay…look forward to visiting again😄"

"Breakfast was fresh and good quality ,parking was easy"

"Room in need of some tlc but for the price, can't complain"

"Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day."

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"We did not have time to use the hot tub unfortunately and we did not look for shops nearby but we had no need anyway."