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"Room was clean, all staff are lovely very helpful, very approachable. Breakfast is just brilliant plenty of options to choose from and professionally presented. Plenty of parking for residents. This is our 5th time we've stayed and enjoy it every time. Would definitely recommend."

"Great place to stay.Happy helpful staff. Clean and up to date room. Coffee the way I like it available in the lobby."

"The hotel was clean and well maintained, it felt very welcoming and had a buzz about it that we liked . The dining room was lovely, as was the meal we had on Saturday afternoon. Although we really didn’t enjoy the breakfast, both the sausage and bacon was over cooked."

"Great Hotel, lovely ladies in reception. Very helpful. They give a sweet treat on arrival which is a nice touch and very yummy Bar nice for drinks/breakfast was good Room clean and comfy plenty of parking bus stop opposite: great if your visiting the uni. only negative was the room was very warm so it was a shame there was no air conditioning"

"Basic double courtyard rooms. Spacious rooms but standard double beds - though from the indentations on the carpet in mine, a Queen or King resided there before. Even so, the base "flat" sheets did not fit the mattress to the head exposing no protector. Total lack of information in my room (27) that was there in our daughter's (25) regarding wifi access and other info. I had to wash a tea cup in my room that had a sticky residue at the bottom of it and clear lip residue around the rim. No mixer...

"Great staff, restaurant and breakfast"

"Great staff"

"Decent hotel for a night while away on business. The room was fine, but finding the room and restaurant for dinner and breakfast was quite confusing, as you had to go upstairs, then downstairs, and then upstairs again to find the different areas. There was also some work being carried out in one of the bars, which made the walk to breakfast feel a little like walking through a building site. Dinner was very good, although breakfast was just okay and not the best quality overall."

"Great service from the staff very helpful. Lovely breakfast. Great room with view of the river."

"Stayed here before the Great North Run, convenient for the A1 and a short drive into Durham. Clean property with helpful staff"

"We have no complaints at all it was absolutely amazing food just excellent staff so amazing nothing the bother bedroom was just spot so so clean and gleaming surrounding was beautiful would certainly highly recommended breakfast was amazing to to I don’t think I’ll be eating for the next week so much excellent food 10 out of ten will be back well done xxx"

"Great staff, food and building Heating wasn’t working so a bit chilly, the bed was massive Lovely place will book and visit again"

"Room was excellent with great shower. Evening meal from the restaurant menu was very good. Continental style breakfast was served to the room in a basket hamper. An enjoyable stay overall"