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"1 Star not 4, out dated, really bad smells from the room and corridors, like a run down old people home, staff on reception rude, check in and check out, really amazed that it says it’s 4 star. Worse than a episode of faulty towers."

"Amazing location. The beach is on your doorstep. Really friendly staff on arrival. Not so great in the bar and at breakfast. Didn’t have the same personal feeling / vibe for everyone . Could not fault the view or the area surrounding the hotel. Really enjoyed going across the water on the chain ferry. Would visit again for the location."

"Very basic hotel. Family room with very tight space. Bathroom was minimal, had to run shower for 10 minutes to get hot water. Very hot room but did have a fan. Lots of slamming doors all the way through night, just need soft closing doors!"

"All good. Nothing to possibly complain about."

"Great hotel great location great views and lovely staff we would definitely stay here again"

"Beautiful room, very clean and the breakfast choices were excellent. Staff were so friendly & helpful. The location is stunning"

"Nice room, think I got a better one than I booked ( booked a bronze single) but I had a double bed. Nice big towels. Could have done with more toilet roll! Had a fan in room. Good location. There’s parking but I didn’t use it. Breakfast was actually good. Super busy at 8am on a Monday though!"

"Room clean and comfortable. Short walk to the beach. Staff helpful and welcoming. Breakfast had a good choice and tasty."

"Really excellent hotel and well-located in the middle of Lyme Regis. Unfortunately because of the heat the pool wasn't open, but that didn't matter because the sea was clean and great to swim in. The breakfasts were excellent, and staff very friendly. Highly recommend."

"The room was clean, comfortable, and well-maintained. The standout feature is definitely the stunning scenery - the hotel offers beautiful views! Enjoyed a decent dinner on-site as well. Overall, a great place to stay in Swanage and we would happily return."

"Nothing wrong with hotel. Just older type. Enjoyed our stay"

"staff were lovely, honestly such a kind man who makes you feel very welcome. had a lovely stay!"

"Overnight stay in a family room. Building has loads of character, room clean and staff helpful. Thanks"

"Great location, clean and comfortable room, friendly staff, nice toiletries and great selection of coffee and teas. Great food and drinks available onsite. Ideas for improvement- larger fridge, the fridge is tiny - other than the free water that is provided you can’t fit anything more in there. Robes would be nice as well as body lotion or hand cream in the bathroom."

"Lovely place, staff incredibly friendly and helpful. Will be returning again."

"Front desk staff was very helpful, providing turn by turn directions to the property when we encountered road closures during the town carnival"