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"the room was clean, laid out nice and a good size, we did spend a lot of time on the balcony watching the windsurfers surfers swimmers and all the other activities, rugby match on the beach one evening. the breakfast was very good, a excellent selection of hot and cold options plus the healthy option as well, one winge the toaster was under powered had to put the slices through twice to get any colour on it. all the staff we had dealings with were very helpful, even the maintenance man...

"The location is great"

"over all it was good 👍"

"The breakfast, staff and downstairs communal areas were very good. However, bearing in mind the price for overnight stays we found the room and room facilities were far below average for this class/cost of hotel. The room had a harbour view which was excellent but this said the actual room and facilities felt very 'tired', in need of an update and lacking certain facilities that other hotels in this price range would normally have. No walk-in shower which meant using the shower in the bath which...

"The children's bedroom was not clean, under the mattress on bunk bed was months of dust and grime, the carpet hadn't been hoovered. Sweets and rubbish on the floor under the bunk bed. The children safety lock has only 1 bent scew, as a fixing.and hanging off."

"A charming hotel, with stunning views, beautifully positioned overlooking the bay and conveniently to town, all its amenities and local transport. Staff were extremely helpful and knowledgeable and it was a perfect location to explore the Jurassic Coast and it's historical gems. Will definitely go back."

"Stay somewhere else !"

"Nothing wrong with hotel. Just older type. Enjoyed our stay"

"Really well situated for the Poole Harbour area. The quay is about a one minute walk and there are many bars and restaurants with a 5 minute walk. The hotel itself is in a charming old property and has a lovely outdoor terrace area for eats and drinks"

"The family really enjoyed, the lodge we stayed in had everything you could wish for. Lots to do and a good location to visit other places. Will visit again."

"Upon entering after a long car journey, we were told that they didn't have the ensuite room that we had booked and then shown to a very plain, undecorated bedroom with a sink on the wall by the window. The bedroom was very dusty - I wrote in the dust with my finger. The shared bathroom across the hall was unclean. Other guests left a vape in there and my wife walked out with someone's used nasal anti-snoring strip stuck to her foot. On the landing was a stepladder, dust sheet, paints and...

"Due to a sad incident at a festival it was cancelled and book Burley Manor last minute and late at night. The staff on arrival were so welcoming. I loved my room, and the lounges the hotel offered. Waking to the views was delightful. Overall, I had a great stay."

"The room was fabulous only the mattress was a bit uncomfortable but the rest was amazing and the location even better"

"Amazing sea views!!"