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"Just didn't have ice machine available. The bathroom could have been cleaner"

"Faruk went above and beyond. The restaurant and bar is the reason I love the Hamilton."

"Was well kept and exceptionally clean."

"Awesome hotel. Needs more security outside due to homeless people harassing guests"

"The hotel is always clean. The staff are always friendly. The roof top bar is a nice place for a drink and view!"

"The staff at the hotel are courteous and helpful. They responded via text right away to our requests. We used the outdoor pool every day during our stay. The pool and the immense outdoor space makes it worthwhile and special."

"New and modery"

"This is virtually a new hotel that skimped a lot. No closets or dressers with drawers in the rooms. Only paper coffee cups, no glasses (glass or plastic). Plus you have to “order ice.” Chairs in the rooms couldn’t be more uncomfortable either. Parking was outrageous ($70/night.) We won’t be back."

"I had a great experience at CitizenM Washington DC NoMa. It provided a clean, stylish, and well-organized stay. The room was thoughtfully designed with smart controls; the common spaces are vibrant and comfortable. The location is convenient for getting around the city, and the staff were consistently friendly and helpful. Truly appreciate the late checkout because I had a later flight. A great choice for travelers looking for convenience, quality, and a welcoming atmosphere. Great place to...

"The front staff and the staff at the front door was extremely friendly and helpful. Getting used to the elevators took some doing but was fine after I learned how to use it. I did not appreciate not knowing that the entrance on 15th Street was not the main entrance given that the address for the GPS was on 15th. That is where I was dropped off and had to push my luggage around to the other entrance."

"Great stay! Amazing location, helpful staff, and cozy rooms."

"They tried to charge me 96 dollars for 4 waters when they were 6 dollars each. They said ot was a computer error. Watch and check your bills."

"The stay was ok nothing spectacular to write about, needed to UBER to downtown as I would not recommend using the local bus or walking due to safety concerns. The staff was generally nice. The TV in the room did not have all channels working, they seemed blocked, also the volume was extremely low even though it was on max volume. We did not get house keeping daily, there was no where to hang up our towels (party of 6), so we had to call to get clean towels delivered nightly."

"Very Nice! Felt very safe! Nice being a little outside of the DC Mall Area. Outside was quiet (Hardly and sirens). Slept well each night. Excellent restaurant's nearby."

"The location was perfect. The hotel was clean and well-maintained with a lovely ambiance. The front desk staff was friendly and super helpful. We did have issues with the servers at the bar and restaurant. The service was slow, and it took an excessive amount of time to get our food. That being said, the flatbread pizza was great and the prices were reasonable. The rooftop bar views are lovely. We would stay there again."

"The staff working at the breakfast area is the best."

"One word: Perfection"

"The staff were excellent- they couldn’t have been more helpful and kind. Management needs to do something about the elevator issues - our last 2 days, only 1 elevator worked, but often taking us to the wrong floor- very frustrating at times. Overall, a great place to stay."