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"Staff were very helpful but team weee over run when golfing group arrived and dinner service was slow and confused. It was not clear about the additional charges for the spa, or the large range of prices offered depending on time of day. Again the staff were helpful but I was surprised at the choice of a male cleaner in the female changing rooms at the start of the session …. Again not a reflection of the staff. The spa had seen better days, hot tub was ice cold and sauna wasn’t working. The...

"Excellent hotel and highly recommend to all. Location is perfect. Right in the centre of Buxton. Very beautiful and surrounded by lovely cafes, bars, restaurants. There isn’t a car park on site so I parked in the train station which cost about £5 for 24 hours and was 2 mins walk away. Room was very nicely appointed. Lovely and quiet. Felt private. Bathroom luxurious. Bed and pillows very comfortable. Staff all very friendly and polite. Local and helpful. Breakfast was delicious and served...

"Bathroom needed modernising was an unexpected upgrade so really pleased besides that"

"Overall good, perfect location for the train station. Washrooms need updating, shower was from ancient times. The toilet required a complex ritual to make it work"

"An extremely comfortable hotel, in a superb location for the city centre and entertainments such as the Crucible and cinemas, the room was spacious and with good facilities; excellent shower, good table space, large comfy bed. Reception staff were very welcoming and helpful and the breakfasts are great."

"Lovely old building and lido in a great location to explore the area. Staff were friendly and helpful. Restaurant / bar and food were very good. We’d happily return."

"The room was clean, quiet and beautifully decorated. For my purposes this is fine, however it was a little disappointing that the soap and shampoo dispensers were empty. Some of the fixtures like taps and plug sockets did not seem to be installed correctly either as they wobbled. This is a small concern though, so long as I don't get electrocuted. Staff were wonderfully polite and helpful though. And the location is excellent for those visiting the arena."

"Staff and breakfast was very nice. Room was very clean."

"Hotel and grounds are really nice The food was excellent The staff were very helpful efficient and friendly The only thing I found needs attention is an upgrade of furniture and decoration to the room but all in all we had a fantastic stsy"