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"Staff were very helpful but team weee over run when golfing group arrived and dinner service was slow and confused. It was not clear about the additional charges for the spa, or the large range of prices offered depending on time of day. Again the staff were helpful but I was surprised at the choice of a male cleaner in the female changing rooms at the start of the session …. Again not a reflection of the staff. The spa had seen better days, hot tub was ice cold and sauna wasn’t working. The...

"Excellent hotel and highly recommend to all. Location is perfect. Right in the centre of Buxton. Very beautiful and surrounded by lovely cafes, bars, restaurants. There isn’t a car park on site so I parked in the train station which cost about £5 for 24 hours and was 2 mins walk away. Room was very nicely appointed. Lovely and quiet. Felt private. Bathroom luxurious. Bed and pillows very comfortable. Staff all very friendly and polite. Local and helpful. Breakfast was delicious and served...

"Bathroom needed modernising was an unexpected upgrade so really pleased besides that"

"Let's start with the positive. Fantastic location close to pubs & restaurants Bed comfortable. Very disappointed, the hotel was very run down & tired. Staff were not welcoming and lacked enthusiasm. Buffet breakfast very average. Parking was difficult, You can purchase a 24 hr parking pass. But a parking space is not guaranteed if you decide to go visit the surrounding areas. Dog friendly at a cost of £20 a night, front door locked at 11pm. Sadly, we checked out early. Not recommended."

"Great location and very clean"

"An extremely comfortable hotel, in a superb location for the city centre and entertainments such as the Crucible and cinemas, the room was spacious and with good facilities; excellent shower, good table space, large comfy bed. Reception staff were very welcoming and helpful and the breakfasts are great."

"Lovely old building and lido in a great location to explore the area. Staff were friendly and helpful. Restaurant / bar and food were very good. We’d happily return."

"Good location week equipped room, carpets could be cleaner, breakfast good quality but could benefit from more fresh fruit availability"

"The hotel rooms were very dated and the walls are so thin we heard every little noise from other doors banging, people walking around above us and up and down the corridor. We asked to move rooms after the first night and the staff were accommodating to this. The breakfast was absolutely delicious and the Spa is so beautiful. There is an extra charge for the spa if you don’t have a spa day included in package but well worth the money."

"The hotel is basic but comfortable. I have stayed a few times purely because it is close to uni accommodation, sometimes it’s a good price and it’s near town. The rooms are a decent size and it really depends on which way your room faces as you whether you get a decent night sleep. If you face the road- it’s noisy all night. Generally I have found the rooms clean but yesterday we arrived to a room stinking of stale smoke. The helpful staff member moved us without a problem. There is no onsite...