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"The history"

"Built in 70’s and is still in the 70’s Where they get five stars from I can’t imagine. Definitely will not stay there again. Mould all over windows which had condensation on them in the morning."

"Not having air con in rooms is a basic requirement of a hotel for a reason"

"Extremely spacious, well equipped clean rooms except a couple of the window areas. External stairwell had a lot of flying insects which was off putting (assume attracted inside from woods to the lights)"

"The only complaint I had was in my room there was not What I would call a bedside light as. The one light was a side light not good enough to read by the reception on TV was terrible also there was not a light over the mirror in bathroom every thing else was very good and staff exceptional and ever-increasing assist"

"A fabulous location with lovely staff. We had a great stay, thank you very much."

"Gorgeous stay in elegant rooms. Perfectly located to access the nicest parts of Harrogate. Staff super friendly and helpful, parking outside, views over the Stray, delicious breakfast, stylish and cosy lounge. Very kindly also gave us a free upgrade which is such a rarity these days. Definitely our first choice in Harrogate."

"This is a very well located hotel with stylishly furnished rooms and very comfortable beds. The kitchenettes in the rooms are handy - and there is a tesco express across the road. However, the first room we were allocated had an absolutely terrible damp smell. Luckily we were able to reach management via phone (despite it being 10pm) and they gave us a different room, which smelt fresh. This was fine for a couple of nights, but we wouldn’t have wanted to stay longer because the room didn’t have...

"Best Holiday Inn we've stayed in! We had a disabled access room and it was huge! Very clean. Absolutely most effective AC we've had in a UK hotel! Staff friendly. Hotel welcoming with free refreshments at reception. Breakfast good."

"Room very clean afew things could be addressed in bathroom basin very slow to drain water ,shower hose leaking and bath waste has seen better days small things easily fixed hotel was very nice and food in resturant very good and bar drinks cocktails very nice the bloody mary was excellant"

"Property in a quiet area was nice and about 10 mins from town centre. Did meet a gentleman who gave us our keys to our room but did not see anybody else maybe because we were out most of the time,parking was ok,on aroad in front of hotel,and seemed to be safe. The room was nice and clean and had s good shower."

"Brilliant hotel. Cosy place (which even had the pub dog greeting us which was amazing!). Only thing preventing this from being 5 stars was the shower facilities. Shower faucet is restrictive which can cause issues if you’re not wanting to get your hair wet. Maybe disposable shower caps could be provided to help this issue. Other than that though a fantastic place in a peaceful location. Would definitely stay again!"