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"We had a beautiful waterview room. The room was beautiful. I only wish we had more time! The falcon walk with Collin and Mary was more than we hoped for. It is as the book says "one of the thousand things to do before you die". The afternoon tea was delightful. We also had dinner in the Dungeon Room. The front desk did all our reservations before we arrived. We are looking forward to a return trip!"

"Staff were very friendly and helpful. Wildes Restaurant was very enjoyable for breakfast and dinner. Just a couple of criticism, the breakfast order of eggs benedict was served on toasted sour dough which was very difficult to cut through and chew and spoiled the enjoyment of it. I believe that traditional English muffins are a better choice to serve eggs benedict on. Although the rack of lamb was beautifully cooked it still required a steak knife to cut it , but this was not provided. ...

"Pretty location but a bit far from town. 10 Euro each way to Uber. Walk to town thru Westport House was nice but wouldn't do it at night. Wish they had a gym and self service laundry. Parking overnight across the street was much easier than behind the hotel. Breakfast room was beautiful and staff attentive. "

"Convenient location right in the middle of town."

"The staff are wonderful!"

"The room was very clean and well appointed."

"The Staff were nice. The breakfasts were excellent! The room was super spacious. Water, coffee, tea and cookie snacks always offered in room. King size bed was good. Nice property on a lakeside view. Nice bar/lounge area. Large and many lounging areas. Spa requires swim caps so bring one! They do sell them €3.50. Hot Tub was in repair stage. Did not use the spa or pool as no time and do not like swim caps…. Property is huge with lots a grass and trees. A 15 minute walk town area and 10 minute...

"Our visit was spectacular and every way. We could not be more happy with this beautiful place in the most gorgeous corner of Ireland."

"Staff were very courteous, rooms comfortable, undercover parking and close to town were all issues which added to our enjoyment of this property. The meals in the hotel area were also hearty and good value. Certainly recommend this property. "

"Beautiful location. Kids loved the activities on the property although they were expensive. Large, clean rooms with comfortable beds."

"The temperature of the pool was too cold as was the sauna. There was no body wash in the showers which you would expect in a 4 star hotel. Also the showers were cold in the evening but they were hot in the morning. We didn't have a good breakfast experience either. We had to wait 15 minutes for a table as it was very busy. However all the fruit was gone.and the bread and fruit juice. When our breakfasts eventually arrived some items were missing. Disappoiywith this supposedly 4 star hotel."

"Fabulous hotel. Friendly staff. Comfortable room. Beautiful food in restaurant"

"Brilliant place all round "

"WiFi was very slow, bed was hard, pillows were very flat and hard, 1 elevator was broken with no “out of order” sign, no outlets by the bed - we both use cpap machines and the cords barely reached the outlet on the other side of the room, and no shampoo or conditioner. No A/C, but that seems to be common in the surrounding areas-the window did open for cooler air. Food in the bar was great but the service was a little slow. "

"Staff were excellent, had an issue with room heating, health with it quickly and efficiently, no issues. I think it's equally important to rate a hotel not just on how well it runs but also how it handles any issues should they crop up. Would be happy to return on my next visit. "

"Breakfast superb Guinness the best I have tasted and I have had plenty the staff"

"Clean room, comfy bed"

"Great location in Cong. Close to everything. Parking wasn't a problem. Very friendly staff. Good breakfast. The only advice is that they don't have an elevator/lift. If you're on the second floor, you will have to haul your luggage up a narrow flight of stairs. Also, like most places in Ireland, no wash clothes. "

"Beautiful castle and grounds, wonderful meals in their Library and Jack Finn, and fabulous service throughout our stay"