"We received a call a few days before our trip asking if we would be willing to upgrade our room (for free) because our designated room was accessibility equipped. We were happy to take the upgrade option and free up the room for someone who may need accessibility features. Our “upgraded” room was so small that I couldn’t walk around my fiancé’s legs to go to the bathroom in the middle of the night without moving him or waking him up. House keeping didn’t come the day we stayed (even though we...
"We received a call a few days before our trip asking if we would be willing to upgrade our room (for free) because our designated room was accessibility equipped. We were happy to take the upgrade option and free up the room for someone who may need accessibility features. Our “upgraded” room was so small that I couldn’t walk around my fiancé’s legs to go to the bathroom in the middle of the night without moving him or waking him up. House keeping didn’t come the day we stayed (even though we...
Christy