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"The room and bathrooms had plenty of space. The staff were very welcoming and helpful. We enjoyed our stay."

"Staff very friendly, helpful. Clean room !! the only thing is the window frame in my room needed a clean. Location is great."

"Very convenient central location, room was clean and the staff were all very friendly, polite and helpful. Town bus stop and taxi rank are almost immediately outside, so public transport is easy to access."

"Room was big and very well finished. Luxurious"

"We had a fantastic time staying for one night. We made use of the pool and had a fantastic dinner as well as breakfast. Room was clean. Staff were very helpful and attentive."

"The reception staff were very friendly and helpful as was the spa personnel. The room was clean and comfortable. The sheets were a little stiff and not the most comfortable. We used the thermal suite for one hour and it needed some TLC. Tiles were falling off in the steam room seats making the seats a little gritty. All in all I would recommend this accommodation."

"The bed was probably one of the most uncomfortable I have slept on, making it difficult to sleep. There was no fridge in the room. Very poor selection of breakfast."

"We had a family night away here Great central hotel on the main street, We went to the sister hotel on the sunday and used the leisure facilities which were great. We had food in the bar which was lovely and great service Only thing I would say is there were groups of people coming back at 2am,3am,4am and they were congregated in the hallways and very loud. There was no one walking the floors to reduce the noise which I think in a city hotel is always useful when there are groups of people, so...

"Clean room. Comfortable bed. Breakfast was lovely and staff very friendly and helpful. Music in bar was enjoyable. A great night's stay."

"Very charming and clean"

"Very clean and a walkable location"

"Everything about this place is clean and tidy. My only complaint is that the room was small. No place to put a small weekend suitcase in the bedroom and the bathroom needs some small shelves for tooth paste ,razor, etc. Just Continental breakfast was all that was available in the morning."

"Gorgeous property with stunning views"

"The room was clean and comfortable. Breakfast was lovely with delicious coffee. Having a restaurant and bar on the premises made for enjoyable evenings after long days of sightseeing."

"The gardens were beautiful, the view, outstanding, and breakfast was delicious"

"This property is a romantic's dream. Phenomenal ancient garden. Intriguing history. Lovely people. Great breakfast. Thank you, John."

"“Recently refurbished” would not describe our room. Many stains on the rug made us not want to walk without shoes on. Shower area was unsatisfactory. Bar service was poor. Wouldn’t stay again."