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"We enjoyed the breakfast! The location is great (walking distance to good shops)."

"Within walking distance to restaurants, pubs & stores. Good location for public transportation. Carpet shampooing in room was needed but other than that the room was very clean."

"Honestly, this was one of the worst hotel experiences we’ve ever had. It was our first time trying this brand. The location is kind of odd as you have to enter from the back of the building. Not a great place to drop off luggage and check in. We had reserved two rooms. They were no where near each other (we did not have an early check in- we came well after 5p) and initially the first room we were given smelled like urine. I couldn’t stand it. We were given another room right away but after...

"Quality hotel. Our suite is roomy and well appointed "

"الفندق ممتاز واستثنائي"

"Beautiful accomodation and staff were very friendly and helpful"

"Excellent location 3-4 minutes to bus and train stations close to town centre and restaurants bars etc Comfortable bed lots of hot water tea and coffe making facilities Helpful friendly staff"

"Friendly helpful staff, fabulous choice at breakfast, spacious rooms, great shower, really close by to city centre so everything walkable. "

"El personal muy amable, sobre todo Salua, una mujer de Eibar que nos ayudó en todo lo necesario."

"Very outdated building! Room, furniture and TV were all old! Room cleanliness was not very good, as there were stains in the carpet and molding growing the in the bathroom. Immediately upon arrival in the room there was a bad smell! Did not see one housekeeper or cart while there. Location of hotel was a positive though!"

"The breakfast was good, but because I requested decaf coffee they charged me extra, which I felt was penny pinching and unexpected. The waitress did not advise me either "

"Good food there and staff are helpful and friendly "

"Really classy interior design. Welcoming bar area with modern fireplace and gorgeous scent. The evening meals in the bar were excellent . Great food and helpful staff Spacious warm room modern ensuite"

"Great location great view friendly staff"

"Very pretty hotel, I upgraded room because first double room had a straight on view of a metal fence (Room 105) but the upgrade was definitely worth it €30 extra a night and the views were gorgeous {Room 219]"

"Room was clean and really spacious. It was a bit of a tired space. The room was quite warm and lots of condensation on the windows resulted in water around. However, the hotel and bed itself were quite comfortable"

"We upgraded our room to deluxe -def was t deluxe - Horrible smell in bathroom Rooms/bathroom would need updated "

"Very was great "

"Das Personal ist aufmerksam und schnell."

"Lovely hotel with friendly staff "