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"It’s sad to say but I am disappointed in this property. I came with my husband and 3 small children. The check in line is absolutely insane! They did move us to a shorter line because of the kids but I don’t know if that’s always the case. The room floor was dirty. My kids feet were black. We asked for housekeeping 3x during our 7 day stay and despite of my husband giving the housekeeper money everytime, they still did a poor job on the room. We had chips on the floor since the kid had snacks...

"Loved our stay at Westin Reserva Conchal - The staff was super friendly and attentive, we did not have anything negative during our stay and would definitely come back!"

"Family friendly"

"Talk about FALSE advertising! This place is a scam!"

"The property was beautiful and the springs were very relaxing. Staff were all very friendly as well. I was disappointed with how mediocre the food was. In a resort this expensive, the food should be excellent. It was not. I was also disappointed in how uncomfortable the beds were. It was like sleeping on a board. Not firm like memory foam, firm like a wooden door. My back hurt terribly all week and I got no sleep. The rooms are very nice. Really nice bathrooms as well."

"Great customer service. I will be returning!"

"This place is a little slice of heaven. Me and my husband absolutely fell in love with this place. From the amazing staff to the incredible food this place is the way to go. It’s more relaxed, family oriented. Perfect place to go and enjoy the beach in peace. The beach is just a very small walk from your room. We are already planning another visit in the future. We didn’t know what to expect our first time in Costa Rica but this place has got you covered. I’ll give Freddy’s Experiences a good...

"Thank you very much to all the staff! Great service!! I’d like to mention especially Andreina, from the Pimento Restaurant and all staff there! Awesome service!!!"

"Loved all the employees they are all so nice and very helpful"

"Overall great stay !! Proximity to beach was decent. Loved the in town lounge access! Would recommend to others."

"Absolutely terrific stay !! Truly amazing experience. Rooms are not luxury style but rather charming (bit dated). However loved the spa, the staff, the facilities, food options and so much more !! Looking forward to returning someday."

"Very nice staff very beautiful property! Deep into the gated community"