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"Stayed 6 nights with my 11 year old we had an amazing time! Staff is really nice! the ocean room view was amazing!"

"El personal de servicio excelente , Mary la camarera del lobby sobresalió ,amor puro, no había mucha variedad en la comida y de sabor pésimo todos cogimos diarreas y vómitos , creemos que fue por alimentos o agua ."

"Beautiful property. The staff were friendly and helpful. The Tabacon hot springs access was incredible as well. I would highly recommend this property. Worth every penny."

"Beautiful area and beach"

"Great."

"you get what you pay for."

"Property was clean, staff was amazing. Close to town and the beach. "

"He had the best time at Los Lagos Hotel! The hot springs were absolutely amazing and beautiful, and the property was very clean. The staff was so nice and welcoming. The food was delicious — we had breakfast at the restaurant, and by the afternoon we were so tired we ordered room service. The restaurant even accommodated a different menu for us, including pizza for the kids, and it was delicious!"

"Staff was very good at what they did,very helpful and very social able. Hope to be back next year"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"The breakfast menu was good. I liked that cooks were available at multiple stations to prepare omelettes, fresh juices, or desserts. There was enough food at the main breakfast area. I see less waste than at other resorts I've been to."

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"Our stay at The Springs Resort & Spa in Arenal was absolutely incredible! From the breathtaking volcano views to the luxurious hot springs, everything exceeded our expectations. The resort is beautifully maintained, the staff is extremely welcoming, and the overall atmosphere is peaceful and relaxing. Club Rio was also an amazing experience! We loved the activities, the beautiful surroundings, and how well organized everything was. It truly made our Costa Rica vacation unforgettable. The only...

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add...

"We went for our honeymoon and it was stunning from the moment we arrived! I kept looking for the White Lotus film crew because the property, room, and staff were top notch and we felt like we were in a WL episode. Surreal views, flora, fauna, service and the room with our own private pool remains undefeated! We stayed in a Chato Suite and it was unbelievable. We were welcomed with a personalized sign on the door, welcome drinks, a welcome dessert plate, and a complimentary bottle of wine to...

"It was nice little expensive for what you get"

"Nice"

"Uniquely beautiful location and world class birding"

"We loved the staff especially Dehbar. The food was spectacular! The pools were ok, not all of them were working. We had an issue with our sliding glass door not locking. We also had an issue with reservations. The person we were speaking with was unreasonable and unaccommodating. We were overcharged double and not refunded. "

"El hotel cumple"