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"Great for one night stay. Can’t comment about amenities as in and out but really modern and clean."

"I loved the staff, they were super friendly and not phased by a wet cyclist (me)."

"We stayed in room 210 and we were disappointed with the bathroom facilities which was a portacabin block stuck in the room and was TINY. It ruined out stay to be honest because we booked 3 nights for a wedding in the area and wanted a nice place to get ready for the wedding and a mini break. It was a struggle to sit on the toilet as the door is literally in your face. No working extractor fan. This room is in serious need of attention because this isnt acceptable for over £120 a night. We...

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"Pretty good value with extremely helpful and friendly staff. Lovely setting with housemartins swooping around everywhere."

"It was the first time staying at this hotel. It was a great place overall but what made it an amazing experience was thr hotel staff especially Matthew. Matthew went above and beyond to make our stay amazing he was genuinely kind and had exceptional customer service. Other staff who deserve a mention is Sarah and Anita. Thanks you all we will definitely we coming back."

"Beautiful location. The hotel was perfect with friendly and attentive staff, fantastic facilities and delicious food. The spa was perfect too!"

"Our stay was very good every item you wound need was there for cooking Tv all towels and cleaned every day, if there was one downside it didn’t have a lift as we were on the second floor and being in our seventies couldn’t carry our cases up fortunately we contacted the reception and they sent a person to help which was great other than that couldn’t fought it,"

"The location and the staff"

"I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of...

"Beautiful superior room with balcony view of the bay. Handy access to the train, shops, and restaurants. Good Continental breakfast and handy valet parking for &10/night."

"Staff realy good on resepsion and bar staff where realy helpful cleaners where realy good to enjoyed stay very much and right by sea exalent"

"Simple budget hotel, conveniently located."

"Overall I had a very nice stay. I was however, disappointed on the first night, which was my birthday not to be able to book a room in the restaurant due to a wedding taking place. It would have been nice to have been made aware of this beforehand. Just be prepared to pre book the restaurant."

"I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything...

"Lovely location and the staff couldn’t be more helpful."

"Nice and quiet location. Convenient for family visiting"

"Simple check in process, parking spaces and amenities.We were tired after a long journey and car troubles. It really helped that check in and check out process was super easy."

"The room we was given was dated and dirty marks on carpets and walls staff was excellent "